shouldiuse.io

VERDICT

Should I use Ugreen?

Consumer electronics brand: chargers, power banks, MagSafe gear, NAS, and home security. - ugreen.com

Depends. Buy Ugreen for chargers, cables, and power banks — users and reviewers widely rate them good value against Anker. Think twice on NAS or anything that might need warranty service: known RCE CVEs and repeated support complaints are the risk.

Confidence

Medium. Based on 30+ public sources across Reddit, Trustpilot, security databases, and news; most snippets were truncated, limiting quote depth.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Multi-device USB-C charging
  • Value hunters vs. Anker
  • Home tinkerers self-hosting NAS
  • MagSafe/Qi2 accessory buyers

Not for

  • Anyone needing responsive warranty support
  • Businesses storing sensitive data on NAS
  • Buyers wanting hands-off security patching
  • One-charger casuals — cheaper brands suffice

Gotchas - check before you buy

high

Support is the top complaint: slow responses, unresolved warranty cases reported.

high

UGOS NAS flags critical Samba/kernel CVEs you can't patch independently.

medium

Frequent deep sales (up to 50% off) — list prices are often inflated; wait.

medium

Users report NAS phoning unexpected servers; verify cloud features before storing sensitive data.

Pros and cons

Pros

  • Chargers widely praised; Nexode line up to 500W solves multi-device charging.
  • Frequently judged better value than Anker in head-to-head comparisons.
  • Huge catalog: chargers, power banks, MagSafe gear, NAS, even home security.
  • USB-C community reputation has clearly improved in recent years.
  • Published vulnerability disclosure policy shows some security responsiveness.

Cons

  • Customer service repeatedly called horrendous; some warranty cases unresolved.
  • Remote code execution CVE affects DH2100+ NAS.
  • Users report critical Samba and kernel CVEs they cannot independently patch on UGOS.
  • Recent price hikes made buyers question whether it's still worth it.
  • Recurring user concerns about NAS data safety and telemetry.

Sources & method

Analyzed 9/26/2026 - 14 sources - Known CVEs including remote code execution in DH2100+ NAS; disclosure policy exists, but users report restricted patching on UGOS.

official x1review x6security x4news x3
  • CVE-2025-14188, Remote code execution vulnerability in UGREEN DH2100+ NAS.
  • CVE-2026-8185, Administrative access-control flaw reported on UGREEN CM933 device.
  • UGOS critical CVE warnings, Users report critical Samba and kernel CVEs that can't be independently patched.

Key stats

  • Value for money: 4/5

    Rating

  • Not disclosed

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 4/5. Rated better value than Anker; price hikes sting.
  • Ease of use: 4/5. Chargers praised for solving multi-device charging.
  • Feature depth: 4/5. Broad lineup: NAS, AI NAS, Qi2, 500W chargers.
  • Support quality: 2/5. 'Horrendous' is a recurring user verdict.
  • Security posture: 2/5. NAS RCE CVE; slow, restricted patching reported.
  • 1,188+ Trustpilot reviews ugreen.com feedback
  • $44.19M Funding raised CB Insights
  • June 2024 NASync NAS debut via Kickstarter campaign
  • Guess: 2012 Founded Shenzhen, China — public knowledge

Pricing

Not disclosed

Security

Known CVEs including remote code execution in DH2100+ NAS; disclosure policy exists, but users report restricted patching on UGOS.

  • CVE-2025-14188Remote code execution vulnerability in UGREEN DH2100+ NAS.⁶
  • CVE-2026-8185Administrative access-control flaw reported on UGREEN CM933 device.
  • UGOS critical CVE warningsUsers report critical Samba and kernel CVEs that can't be independently patched.⁸

What users say

Sentiment splits cleanly: chargers and accessories earn broad praise for value, while NAS buyers report support and security frustrations.

“Ugreen customer service is horrendous.”
Reddit, r/UgreenNASync
“Why I'll Never Buy from Ugreen Again (My NAS Experience)”
Reddit, r/UgreenNASync
“UGREEN's Price Hike: Is It Really Worth It?”
Reddit, r/UgreenNASync

Alternatives

Compare Ugreen with each alternative.

  • Anker

    Closest rival, benchmarked head-to-head; stronger support reputation.

    Ugreen vs Anker

  • Baseus

    Charger/accessory competitor often compared; frequently cheaper.

    Ugreen vs Baseus

  • Synology

    Mature NAS OS and support; safer if NAS is the goal.

Full analysis

Based on 30+ public sources across Reddit, Trustpilot, security databases, and news; most snippets were truncated, limiting quote depth.

Chargers and accessories: good value, buy. NAS: known RCE CVE, weak support — think twice.

Methodology

Based on 30+ public sources across Reddit, Trustpilot, security databases, and news; most snippets were truncated, limiting quote depth.

Sources

  1. UGREEN Official Siteugreen.com
    official
  2. Trustpilot — ugreen.com reviewstrustpilot.com
    review
  3. Is ugreen good? (r/UsbCHardware)reddit.com
    review
  4. Ugreen customer service is horrendous (r/UgreenNASync)reddit.com
    review
  5. When did ugreen become reputable? (r/UsbCHardware)reddit.com
    review
  6. CVE-2025-14188 — NVDnvd.nist.gov
    security
  7. CVE-2025-14188 — SentinelOnesentinelone.com
    security
  8. UGOS vuln scanning: critical Samba and kernel CVEs (Reddit)reddit.com
    security
  9. UGREEN vulnerability disclosure policyai.ugreen.com
    security
  10. Ugreen Anniversary Sale — CNETcnet.com
    news
  11. Ugreen at CES 2026 — Forbesforbes.com
    news
  12. UGREEN funding — CB Insightscbinsights.com
    news
  13. Anker vs UGREEN comparisonsmartgearoutlet.co.uk
    review
  14. Nexode 500W review — HighTechDadhightechdad.com
    review

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.