shouldiuse.io

Categories

VERDICT

Outdoorsy Review

Depends

Should I use Outdoorsy?

Not disclosed - outdoorsy.com

· 1 month ago

Fine for RV owners who want booking demand without marketing and can absorb a ~25% commission. Risky if you need a platform to actually enforce disputes — renters and hosts both report being left holding damage and refund problems.

Confidence

Medium. Based on 20+ public sources: Trustpilot (26,104 reviews), BBB, ConsumerAffairs, Reddit owner/renter threads, and official Outdoorsy fee pages.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Hosts

Free to join; 20–25% fee per booking

ModelNot disclosed
Monthly fees25%
HardwareNot disclosed
Free tierYes
RentersNightly rate + service fee

Best for

  • RV owners renting out idle rigs
  • One-off family vacation renters
  • Owners who won't self-market
  • Campervan and trailer trips

Not for

  • Renters wanting all-inclusive, predictable pricing
  • Owners unwilling to lose 25% per booking
  • Anyone expecting support to resolve damage disputes
  • Serious rental businesses — run your own site instead

Gotchas - check before you buy

high

Host commission starts at 25% and varies — build it into your nightly rate

high

Damage disputes often land on the renter — document the rig at pickup and return

medium

New payment terms charge renters 50% of trip cost upfront

medium

Refund and pricing disputes appear repeatedly on BBB and ConsumerAffairs

Pros and cons

Pros

  • Free to join for owners; no upfront cost to list
  • Large peer-to-peer inventory of RVs, trailers, and campervans
  • Handles payments, security deposits, and deposit waivers between parties
  • Well-funded company ($208M raised) with insurance arm
  • Some renters report smooth trips and good experiences

Cons

  • Hosts start at a 25% service fee on every booking
  • Renters report being held responsible for damage
  • Complaints that Outdoorsy takes no accountability between parties
  • 3.4/5 Trustpilot across 26,104 reviews
  • BBB profile cites failure to enforce its own policies

Sources & method

- 10 sources - No known vulnerabilities found in the sources reviewed.

official x2review x7news x1

Key stats

  • Value for money: 2/5

    Rating

  • Free to join; 20–25% fee per booking

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. 25% host fee plus renter fees draw complaints
  • Ease of use: 3/5. Booking praised, dispute handling criticized
  • Feature depth: 3/5. Deposits, waivers, payments built in
  • Support quality: 2/5. Widespread complaints about accountability and refunds
  • Security posture: 3/5. Uses Cloudflare Zero Trust; no public incidents
  • 3.4/5 Trustpilot rating 26,104 reviews
  • 25% Host service fee starting commission per booking
  • Yes Free to join hosts pay only per booking
  • $208M Total funding Series D, incl. $120M for Roamly insurance arm

Pricing

Hosts

Free to join; 20–25% fee per booking

  • No upfront cost to list
  • 25% starting service fee
  • Fee varies by host

Renters

Nightly rate + service fee

  • Example: $49.50 fee on a $643 booking
  • 50% of trip cost due upfront

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reviews are sharply split: many renters and hosts have smooth trips, but a loud, consistent minority report fee surprises and abandoned dispute resolution.

“Outdoorsy is a very POOR excuse for a Business.”
Reddit, r/outdoorsy
“Overall, Outdoorsy is an awesome platform!”
Loving Life Moore blog review
“Outdoorsy holds the renter responsible for damage”
Reddit, r/outdoorsy
Full analysis

Based on 20+ public sources: Trustpilot (26,104 reviews), BBB, ConsumerAffairs, Reddit owner/renter threads, and official Outdoorsy fee pages.

Big RV rental marketplace, but 3.4/5 Trustpilot, 25% host fees, and damage-dispute complaints mean read the fine print.

Methodology

Based on 20+ public sources: Trustpilot (26,104 reviews), BBB, ConsumerAffairs, Reddit owner/renter threads, and official Outdoorsy fee pages.

Read how a report is made.

Sources

  1. Outdoorsy Trustpilot reviewstrustpilot.com
    review
  2. What fees should I be aware of?support.outdoorsy.com
    official
  3. WARNING!! Renter Beware before renting from Outdoorsyreddit.com
    review
  4. Outdoorsy: good and badreddit.com
    review
  5. Outdoorsy Reviews & Complaints — ConsumerAffairsconsumeraffairs.com
    review
  6. Outdoorsy, Inc. BBB Complaintsbbb.org
    review
  7. We tried Outdoorsy RV rentals: here's our reviewlovinglifemoore.com
    review
  8. Outdoorsy 2026 Company Profile — PitchBookpitchbook.com
    news
  9. Comparing RVshare and Outdoorsyrvshare.com
    review
  10. Guest FAQs — Outdoorsy payment termssupport.outdoorsy.com
    official

Add this review to your site

This check for Outdoorsy says Depends.

Put the badge on your site.

Visitors see the independent review.

The link points here, and search engines follow it.

This is the badge visitors see on your site.

Depends Outdoorsy Independent review on Should I Use It

Paste one snippet. Keep the link as it is. A nofollow tag stops search engines from following it.

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.