shouldiuse.io

VERDICT

Should I use Pabau?

All-in-one practice management software for clinics and medical spas - pabau.com

Worth it. Med spas, aesthetic clinics, and multi-service practices get real value from Pabau's all-in-one records, booking, and payments at ~$59/month. Skip it if you run a non-clinical business or only need simple booking — it's more system than you need.

Confidence

Medium. Based on ~20 public sources; pricing figures vary by plan and source ($59-$69/month cited)

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$59/month flat, 1 user

Startup

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Solo$62/month, 1 user

Best for

  • Med spas and aesthetic clinics
  • Multi-service clinics wanting EMR + booking + payments in one
  • Solo practitioners needing clinical charting
  • Clinics wanting built-in review management

Not for

  • Salons or gyms that only need simple booking — clinical EMR is overkill
  • Non-medical businesses: coaches, consultants, general services
  • Anyone wanting a free or near-free tool
  • Teams with no admin time — setup takes a while

Gotchas - check before you buy

high

Hidden fees and add-ons push real cost above the advertised starting price

medium

Setup is slow — Reddit medspa owners say it takes a while to get running

medium

Pabau secures its platform, but your patient data backups are partly your job

low

No free plan to trial long-term before committing

Pros and cons

Pros

  • All-in-one: scheduling, clinical records, payments, telehealth in one platform
  • 4.6/5 across Capterra and Software Advice from 617+ verified reviewers
  • Users consistently praise excellent support from the Pabau team
  • Full platform access from ~$59-62/month for one user
  • HIPAA and GDPR supported; BAA available for US compliance

Cons

  • Setup takes a while before you're live
  • Hidden fees, add-ons, and extra costs reported beyond base price
  • No free tier; paid subscription only
  • You bear responsibility for backing up your patient data

Sources & method

Analyzed 9/20/2026 - 10 sources - No known vulnerabilities found in the sources reviewed. HIPAA and GDPR supported; BAA available on request.

official x2review x6security x2

Key stats

  • Value for money: 4/5

    Rating

  • $59/month flat, 1 user

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 4/5. Full platform from $59, but hidden fees reported
  • Ease of use: 4/5. Reviewers call it user-friendly; setup is slow
  • Feature depth: 5/5. Scheduling, EMR, payments, telehealth, memberships, reviews
  • Support quality: 5/5. G2 users consistently praise excellent support
  • Security posture: 4/5. HIPAA/GDPR with BAA; backup duty partly yours
  • 4.6/5 Capterra rating 617+ verified reviews
  • $59/mo Starting price 1 user, Startup plan
  • No Free tier Paid subscription only
  • 324 G2 reviews Practice management category

Pricing

Startup

$59/month flat, 1 user

  • Full platform access
  • Scheduling, records, payments

Solo

$62/month, 1 user

  • Full clinical features
  • Per-location pricing cited at $69/mo on higher plans

Security

No known vulnerabilities found in the sources reviewed.

HIPAA and GDPR supported; BAA available on request.

What users say

Users like the all-in-one workflow and support, with slow setup and extra costs as the main complaints.

“I've had a really positive experience with Pabau since moving over from my previous booking system.”
Trustpilot review
“Agree Pabau is good, just it takes a while to setup, we are more focused on marketing.”
Reddit, r/MedSpa
“What I like best about Pabau is how it streamlines clinical charting, patient scheduling, and practice”
G2 review
Full analysis

Based on ~20 public sources; pricing figures vary by plan and source ($59-$69/month cited)

Strong all-in-one EMR for med spas and clinics at ~$59/user/mo — overkill if you just need a booking tool.

Methodology

Based on ~20 public sources; pricing figures vary by plan and source ($59-$69/month cited)

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. Pabau Pricingpabau.com
    official
  8. official
  9. security
  10. security

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