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Should I use Progressive Insurance?

Get an insurance quote in minutes from a top-rated company. Find 24/7 support and insurance for you, your family, and your belongings. - progressive.com

Depends. Worth a quote if you want fast online auto or bundled home-and-auto insurance and its personalized rate beats rivals. Not for buyers shopping for software or wanting fixed, transparent pricing.

Confidence

Medium. Based on ~14 public sources; many snippets truncated, which limits depth of user-sentiment findings.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Auto, home, rental, and bundle policies

Quote-based; varies by driver, property, and state

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Drivers wanting fast online quotes
  • Households bundling auto and home
  • Self-service insurance buyers
  • Budget shoppers comparing rates

Not for

  • Teams shopping for software — this is consumer insurance, not a tool
  • Shoppers wanting fixed transparent pricing; quotes vary by profile
  • Anyone needing complex commercial or fleet coverage
  • Buyers sensitive to claims-support complaints on Reddit

Gotchas - check before you buy

high

Customers reported a full day unable to reach support

medium

Quotes are personalized; advertised 'minutes' quote may not match your final rate

medium

Complaint threads allege claims and billing problems

Pros and cons

Pros

  • Quotes in minutes directly online
  • 24/7 customer support advertised
  • Covers auto, home, family, belongings; bundling promoted
  • Operating since 1937
  • Listed among best auto insurers by third-party review site

Cons

  • 'Buyer beware' complaint threads posted by customers
  • Public apology for support outage; customers couldn't reach them
  • Users report confusion understanding policies and billing
  • Multiple threads ask for alternatives to Progressive

Sources & method

Analyzed 10/06/2026 - 10 sources - No known vulnerabilities found in the sources reviewed.

official x2review x5security x1news x2

Key stats

  • Value for money: 3/5

    Rating

  • Quote-based; varies by driver, property, and state

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 3/5. Mixed sentiment; complaint threads cite rate disputes
  • Ease of use: 4/5. Official site promises quotes in minutes
  • Feature depth: 4/5. Auto, home, belongings coverage plus bundling
  • Support quality: 2/5. 24/7 claimed; public outage apology posted
  • Security posture: 4/5. Public security page; no CVEs found
  • 1937 Founded Cited in public community post
  • Minutes Quote time Per official site
  • 24/7 Support Per official site

Pricing

Auto, home, rental, and bundle policies

Quote-based; varies by driver, property, and state

  • Personalized quote in minutes
  • Bundle discounts promoted
  • 24/7 support included

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reddit and Facebook threads skew negative — complaints about claims, billing confusion, and users seeking alternatives — while official sources tout top ratings.

“DO NOT DO BUSINESS WITH”
Reddit, r/Insurance
Full analysis

Based on ~14 public sources; many snippets truncated, which limits depth of user-sentiment findings.

It's consumer insurance, not software — fine if the quote wins, but pricing is personalized, so compare rates first.

Methodology

Based on ~14 public sources; many snippets truncated, which limits depth of user-sentiment findings.

Sources

  1. Progressive homepageprogressive.com
    official
  2. security
  3. review
  4. review
  5. review
  6. review
  7. official
  8. news
  9. review
  10. news

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