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Should I Use Quest?

quest.com·Analyzed 5 hours ago··Based on 9 sources

AI Data, Cybersecurity & Platform Modernization software (Quest Software)

Depends

Depends

Quest Software fits large IT organizations that need Active Directory, database, and endpoint management at enterprise scale.

Enterprise IT software sold via sales quotes — fits big Windows estates, overkill for small teams.

Confidence: Medium

$5.4B

Clearlake acquisition (2021)

Clearlake Capital bought Quest Software

5

2025 KACE SMA CVEs

incl. critical auth bypass CVE-2025-32975

1987

Founded

Long-running enterprise IT vendor

3

Product pillars

AI data, cybersecurity, platform modernization

Ease of use4

G2 snippet calls it user-friendly

Feature depth4

Huge multi-domain portfolio; breadth over simplicity

Security posture2

Critical, potentially exploited auth-bypass CVEs in KACE

Pros

  • Broad enterprise portfolio: AI data, cybersecurity, and platform modernization¹
  • G2 reviewers describe it as user-friendly²
  • Vendor published advisories and patches for 2025 KACE CVEs⁶
  • $5.4B Clearlake acquisition signals stable ownership⁷

Cons

  • Critical KACE SMA auth bypass reportedly exploited in ongoing attacks³
  • Privilege-escalation CVE-2025-26850 hit the same KACE product line⁵
  • No public pricing; quote-based enterprise buying only¹
  • Thin independent review base; little buyer feedback found²

Gotchas

  • highPatch KACE SMA fast: CVE-2025-32975 auth bypass was potentially exploited in real attacks.³
  • mediumExpect quote-based contracts, opaque renewals, and sales-negotiated pricing — nothing is self-serve.¹
  • mediumPortfolio spans acquired brands like One Identity and KACE; expect fragmented consoles and licensing.¹

Best for

  • Large Windows/Active Directory estates
  • KACE endpoint-management shops
  • Teams needing data migration and backup tooling
  • Enterprises with dedicated IT admin headcount

Not for

  • Small teams wanting a simple, self-serve tool
  • Startups without dedicated IT admins
  • Buyers needing transparent published pricing
  • Teams avoiding recently exploited KACE appliances

Security

Active 2025 vulnerabilities in KACE SMA, including a critical auth bypass potentially exploited in attacks; vendor advisories published.

  • CVE-2025-32975: KACE SMA authentication bypassCritical auth bypass in Quest KACE SMA, potentially exploited in ongoing attacks per SecurityWeek.³
  • CVE-2025-26850: KACE SMA privilege escalationPrivilege-escalation vulnerability in Quest KACE SMA disclosed via SentinelOne's database.⁵

What users say

Direct user feedback for Quest Software is sparse in public sources; one G2 reviewer calls it completely user-friendly.

Alternatives

Compare Quest with each alternative.

Microsoft Entra/Defender

Native identity and endpoint coverage for Windows-centric shops.

Full analysis

Based on ~9 usable public sources; many search hits matched other 'Quest' brands (diagnostics, VR) and were excluded as irrelevant.

Sources

  1. Quest Software homepagequest.com
    official
  2. Quest Software Reviews — G2g2.com
    review
  3. Critical Quest KACE Vulnerability Potentially Exploitedsecurityweek.com
    security
  4. CVE-2025-32975 — SentinelOnesentinelone.com
    security
  5. CVE-2025-26850 — SentinelOnesentinelone.com
    security
  6. Quest response to KACE SMA CVEssupport.quest.com
    official
  7. Clearlake Capital acquiring Quest Software for $5.4Btheinformation.com
    news
  8. Top Quest Competitors & Alternatives — Gartnergartner.com
    review
  9. List of Quest Software Customersappsruntheworld.com
    review

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