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Quest Review

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Should I use Quest?

AI Data, Cybersecurity & Platform Modernization software (Quest Software) - quest.com

· 1 month ago

Quest Software fits large IT organizations that need Active Directory, database, and endpoint management at enterprise scale. Small teams without dedicated admins should buy simpler, cheaper tools.

Confidence

Medium. Based on ~9 usable public sources; many search hits matched other 'Quest' brands (diagnostics, VR) and were excluded as irrelevant.

Ratings

  • Value for moneyNo public pricing evidence found
  • Ease of use
  • Feature depth
  • Support qualityNo product-support evidence found
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Large Windows/Active Directory estates
  • KACE endpoint-management shops
  • Teams needing data migration and backup tooling
  • Enterprises with dedicated IT admin headcount

Not for

  • Small teams wanting a simple, self-serve tool
  • Startups without dedicated IT admins
  • Buyers needing transparent published pricing
  • Teams avoiding recently exploited KACE appliances

Gotchas - check before you buy

high

Patch KACE SMA fast: CVE-2025-32975 auth bypass was potentially exploited in real attacks.

medium

Expect quote-based contracts, opaque renewals, and sales-negotiated pricing — nothing is self-serve.

medium

Portfolio spans acquired brands like One Identity and KACE; expect fragmented consoles and licensing.

Pros and cons

Pros

  • Broad enterprise portfolio: AI data, cybersecurity, and platform modernization
  • G2 reviewers describe it as user-friendly
  • Vendor published advisories and patches for 2025 KACE CVEs
  • $5.4B Clearlake acquisition signals stable ownership

Cons

  • Critical KACE SMA auth bypass reportedly exploited in ongoing attacks
  • Privilege-escalation CVE-2025-26850 hit the same KACE product line
  • No public pricing; quote-based enterprise buying only
  • Thin independent review base; little buyer feedback found

Sources & method

- 9 sources - Active 2025 vulnerabilities in KACE SMA, including a critical auth bypass potentially exploited in attacks; vendor advisories published.

official x2review x3security x3news x1
  • CVE-2025-32975: KACE SMA authentication bypass, Critical auth bypass in Quest KACE SMA, potentially exploited in ongoing attacks per SecurityWeek.
  • CVE-2025-26850: KACE SMA privilege escalation, Privilege-escalation vulnerability in Quest KACE SMA disclosed via SentinelOne's database.

Key stats

  • Ease of use: 4/5

    Rating

  • Not disclosed

    Starting price

  • 9

    Sources

  • Analyzed

  • Value for money. No public pricing evidence found
  • Ease of use: 4/5. G2 snippet calls it user-friendly
  • Feature depth: 4/5. Huge multi-domain portfolio; breadth over simplicity
  • Support quality. No product-support evidence found
  • Security posture: 2/5. Critical, potentially exploited auth-bypass CVEs in KACE
  • $5.4B Clearlake acquisition (2021) Clearlake Capital bought Quest Software
  • 5 2025 KACE SMA CVEs incl. critical auth bypass CVE-2025-32975
  • 1987 Founded Long-running enterprise IT vendor
  • 3 Product pillars AI data, cybersecurity, platform modernization

Pricing

Not disclosed

Security

Active 2025 vulnerabilities in KACE SMA, including a critical auth bypass potentially exploited in attacks; vendor advisories published.

  • CVE-2025-32975: KACE SMA authentication bypassCritical auth bypass in Quest KACE SMA, potentially exploited in ongoing attacks per SecurityWeek.³
  • CVE-2025-26850: KACE SMA privilege escalationPrivilege-escalation vulnerability in Quest KACE SMA disclosed via SentinelOne's database.⁵

What users say

Direct user feedback for Quest Software is sparse in sources; one G2 reviewer calls it completely user-friendly.

Alternatives

Compare Quest with each alternative.

Full analysis

Based on ~9 usable public sources; many search hits matched other 'Quest' brands (diagnostics, VR) and were excluded as irrelevant.

Enterprise IT software sold via sales quotes — fits big Windows estates, overkill for small teams.

Methodology

Based on ~9 usable public sources; many search hits matched other 'Quest' brands (diagnostics, VR) and were excluded as irrelevant.

Read how a report is made.

Sources

  1. Quest Software homepagequest.com
    official
  2. Quest Software Reviews — G2g2.com
    review
  3. Critical Quest KACE Vulnerability Potentially Exploitedsecurityweek.com
    security
  4. CVE-2025-32975 — SentinelOnesentinelone.com
    security
  5. CVE-2025-26850 — SentinelOnesentinelone.com
    security
  6. Quest response to KACE SMA CVEssupport.quest.com
    official
  7. Clearlake Capital acquiring Quest Software for $5.4Btheinformation.com
    news
  8. Top Quest Competitors & Alternatives — Gartnergartner.com
    review
  9. List of Quest Software Customersappsruntheworld.com
    review

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