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QuestionPro Review

Depends

Should I use QuestionPro?

Our free survey platform features 80+ question types, ready-made templates, and more! - questionpro.com

· 1 month ago

Buy if you run serious research, CX, or employee-feedback programs and can tolerate sales-led pricing. Skip it for quick polls or simple forms — a free tool like Google Forms covers that.

Confidence

Medium. Based on ~12 public sources; many are vendor pages or academic citations, so independent signal is limited.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Enterprise (Predictive Pricing)Not listed

Best for

  • Academic researchers
  • Enterprise CX and HR feedback programs
  • Complex survey logic needs
  • Nonprofits

Not for

  • Small teams needing a simple poll or form
  • Buyers wanting transparent, self-serve pricing
  • WordPress admins unwilling to patch plugin CVEs
  • Lightweight feedback collection — this is a research suite

Gotchas - check before you buy

high

'Predictive pricing' means negotiated contracts up to 5 years — expect sales calls, not a checkout page.

high

WordPress plugin users: stored-XSS CVE-2026-1901 disclosed Feb 2026 — update before embedding surveys.

medium

Guess: free tier likely caps responses and features; verify limits before building.

low

Vendor-page testimonials dominate; check G2 reviews for your company size first.

Pros and cons

Pros

  • Free tier includes 80+ question types and ready-made templates.
  • 1,158 G2 reviews, filterable by company size and role.
  • Advanced logic supported; contracts available up to 5 years.
  • Widely cited in published academic research studies.

Cons

  • Pricing not public; sales-led 'predictive pricing' model.
  • Forrester/Gartner recognition is self-reported marketing.
  • WordPress survey plugin had a stored-XSS vulnerability.
  • Independent review detail thin; testimonials sit on vendor pages.

Sources & method

- 6 sources - One CVE found — affects the WordPress plugin, not the core platform.

official x2review x2security x2
  • CVE-2026-1901: Stored XSS in QuestionPro Surveys WordPress plugin, Disclosed Feb 14, 2026. The QuestionPro Surveys plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'ques' parameter.

Key stats

  • Value for money: 3/5

    Rating

  • Free

    Starting price

  • 6

    Sources

  • Analyzed

  • Value for money: 3/5. Free tier, but enterprise pricing opaque
  • Ease of use: 4/5. Users report intuitive, easy navigation
  • Feature depth: 4/5. 80+ question types, research and CX suites
  • Support quality: 3/5. Only vendor-published praise in sources
  • Security posture: 3/5. Stored-XSS CVE in WordPress plugin
  • 1,158 G2 reviews filterable by company size and role
  • 80+ Question types plus ready-made templates
  • Yes Free tier free survey platform advertised
  • 2002 Founded per academic citation

Pricing

Free

Free

  • 80+ question types
  • Ready-made templates

Enterprise (Predictive Pricing)

Not listed

  • Contracts up to 5 years
  • Advanced logic

Security

One CVE found — affects the WordPress plugin, not the core platform.

  • CVE-2026-1901: Stored XSS in QuestionPro Surveys WordPress pluginDisclosed Feb 14, 2026. The QuestionPro Surveys plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'ques' parameter.³

What users say

Independent quotes are scarce; available testimonials are vendor-published and praise ease of use.

“QuestionPro is a great online survey software and allows us to make complex questions simple.”
Vendor site testimonial
“QuestionPro has been an exceptional partner from day one. The platform is intuitive, robust, and easy to navigate”
Vendor site testimonial
Full analysis

Based on ~12 public sources; many are vendor pages or academic citations, so independent signal is limited.

Powerful enterprise survey suite with a free tier — overkill for quick polls, and real pricing hides behind sales calls.

Methodology

Based on ~12 public sources; many are vendor pages or academic citations, so independent signal is limited.

Read how a report is made.

Sources

  1. QuestionPro homepagequestionpro.com
    official
  2. QuestionPro Reviews on G2 (1,158 reviews)g2.com
    review
  3. CVE-2026-1901 — QuestionPro WordPress pluginnvd.nist.gov
    security
  4. QuestionPro product security pagequestionpro.com
    security
  5. QuestionPro alternatives — SurveyMonkey ranked #1appsious.com
    review
  6. QuestionPro 'recognized by Forrester, Gartner' claimquestionpro.com
    official

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