shouldiuse.io

Report

Should I Use QuestionPro?

questionpro.com·Analyzed 1 day ago··Based on 6 sources

Our free survey platform features 80+ question types, ready-made templates, and more!

Depends

Depends

Buy if you run serious research, CX, or employee-feedback programs and can tolerate sales-led pricing.

Powerful enterprise survey suite with a free tier — overkill for quick polls, and real pricing hides behind sales calls.

Confidence: Medium

1,158

G2 reviews

filterable by company size and role

80+

Question types

plus ready-made templates

Yes

Free tier

free survey platform advertised

2002

Founded

per academic citation

Value for money3

Free tier, but enterprise pricing opaque

Ease of use4

Users report intuitive, easy navigation

Feature depth4

80+ question types, research and CX suites

Support quality3

Only vendor-published praise in sources

Security posture3

Stored-XSS CVE in WordPress plugin

Pros

  • Free tier includes 80+ question types and ready-made templates.¹
  • 1,158 G2 reviews, filterable by company size and role.²
  • Advanced logic supported; contracts available up to 5 years.
  • Widely cited in published academic research studies.

Cons

  • Pricing not public; sales-led 'predictive pricing' model.¹
  • Forrester/Gartner recognition is self-reported marketing.⁶
  • WordPress survey plugin had a stored-XSS vulnerability.³
  • Independent review detail thin; testimonials sit on vendor pages.

Gotchas

  • high'Predictive pricing' means negotiated contracts up to 5 years — expect sales calls, not a checkout page.¹
  • highWordPress plugin users: stored-XSS CVE-2026-1901 disclosed Feb 2026 — update before embedding surveys.³
  • mediumGuess: free tier likely caps responses and features; verify limits before building.¹
  • lowVendor-page testimonials dominate; check G2 reviews for your company size first.²

Best for

  • Academic researchers
  • Enterprise CX and HR feedback programs
  • Complex survey logic needs
  • Nonprofits

Not for

  • Small teams needing a simple poll or form
  • Buyers wanting transparent, self-serve pricing
  • WordPress admins unwilling to patch plugin CVEs
  • Lightweight feedback collection — this is a research suite

Pricing

Free

Free

  • 80+ question types
  • Ready-made templates

Enterprise (Predictive Pricing)

Not listed

  • Contracts up to 5 years
  • Advanced logic

Security

One CVE found — affects the WordPress plugin, not the core platform.

  • CVE-2026-1901: Stored XSS in QuestionPro Surveys WordPress pluginDisclosed Feb 14, 2026. The QuestionPro Surveys plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'ques' parameter.³

What users say

Independent quotes are scarce; available testimonials are vendor-published and praise ease of use.

“QuestionPro is a great online survey software and allows us to make complex questions simple.”
— Vendor site testimonial
“QuestionPro has been an exceptional partner from day one. The platform is intuitive, robust, and easy to navigate”
— Vendor site testimonial

Alternatives

Compare QuestionPro with each alternative.

Google Forms

Free, dead-simple forms for small teams.

Typeform

Conversational forms with better respondent experience.

Full analysis

Based on ~12 public sources; many are vendor pages or academic citations, so independent signal is limited.

Sources

  1. QuestionPro homepagequestionpro.com
    official
  2. QuestionPro Reviews on G2 (1,158 reviews)g2.com
    review
  3. CVE-2026-1901 — QuestionPro WordPress pluginnvd.nist.gov
    security
  4. QuestionPro product security pagequestionpro.com
    security
  5. QuestionPro alternatives — SurveyMonkey ranked #1appsious.com
    review
  6. QuestionPro 'recognized by Forrester, Gartner' claimquestionpro.com
    official

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