VERDICT
As a cloud computing services pioneer, we deliver proven multicloud solutions across your apps, data, and security. Maximize the benefits of modern cloud. - rackspace.com
Depends. Rackspace fits large organizations with complex multicloud, security, and compliance needs plus budget for managed services. Small teams needing simple hosting or email should go direct to AWS, GCP, Microsoft 365, or cheaper hosts like Hetzner.
Medium. Based on ~20 public sources: Gartner, G2, Trustpilot, Reddit, security press, and official pages. Some snippets truncated; customer-company names not confirmed.
Custom quote
Enterprise managed services
high
Email hosting prices rose up to 706%; customers called the hikes 'devastating'.
high
December 2022 ransomware bypassed ProxyNotShell defenses, disrupting hosted Exchange email.
medium
CL0P ransomware gang publicly claimed targeting Rackspace.
medium
Securities class action plus cut 2026 outlook — scrutinize stability before long contracts.
Value for money: 2/5
Rating
Per-mailbox subscription (recently raised up to 706%)
Starting price
10
Sources
Analyzed
Not disclosed
Per-mailbox subscription (recently raised up to 706%)
December 2022 ransomware attack disrupted hosted Exchange email; reviewed sources show no newer breach.
Sentiment is mixed-to-negative: a 3.9/5 Gartner-market rating sits alongside sharp Reddit criticism and anger over email price hikes.
“Rackspace is just the worst”
“Rackspace raises email hosting prices by as much as 706 percent”
Compare Rackspace Technology with each alternative.
Much cheaper raw hosting if you self-manage.
Rackspace Technology vs HetznerGo direct and hire your own cloud ops.
Simple self-serve cloud for small teams.
Cheaper hosted email than Rackspace post-hikes.
Based on ~20 public sources: Gartner, G2, Trustpilot, Reddit, security press, and official pages. Some snippets truncated; customer-company names not confirmed.
Enterprise managed cloud for big multicloud estates — fine there. Small teams: buy cloud direct. Watch the 706% email hikes.
Based on ~20 public sources: Gartner, G2, Trustpilot, Reddit, security press, and official pages. Some snippets truncated; customer-company names not confirmed.
Anonymous. You can change your vote.
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