Comparison

Rackspace Technology vs Hetzner

Rackspace Technology and Hetzner both land on Depends.

Rackspace Technology

Depends

Confidence: Medium

Rackspace fits large organizations with complex multicloud, security, and compliance needs plus budget for managed services.

Depends

Confidence: Low

Buy if you're technical and want maximum raw compute per euro in GDPR-compliant German data centers.

Rackspace Technology versus Hetzner
Compare	Rackspace Technology	Hetzner
Verdict	Depends	Depends
Best for	Enterprises with multicloud AWS/Azure/GCP estates	Technical teams wanting cheap raw compute
Who it's not for	Small teams that need simple, cheap hosting	Non-technical buyers wanting fully managed hosting
Privacy	December 2022 ransomware attack disrupted hosted Exchange email; reviewed sources show no newer breach.^⁶	No known public vulnerabilities found in the sources reviewed.¹¹
Support quality	Negative Reddit and Trustpilot service sentiment	No support claims or reviews in evidence.
Public sentiment	Sentiment is mixed-to-negative: a 3.9/5 Gartner-market rating sits alongside sharp Reddit criticism and anger over email price hikes.^¹	No independent user reviews were found in the sources reviewed; all claims come from Hetzner's own marketing pages.¹¹
Biggest gotcha	Email hosting prices rose up to 706%; customers called the hikes 'devastating'.^⁵	Expect unmanaged servers: the page sells hardware and price, not hands-on help.¹¹