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Raygun Review

Depends

Should I use Raygun?

Application monitoring for web & mobile apps - raygun.com

· 1 month ago

Buy Raygun if you ship web or mobile apps and want crash reporting, APM, and RUM from one vendor. Skip it if you need a free tier or predictable flat-rate billing.

Confidence

Medium. Based on 12 usable public sources. Many 'Raygun' search results concerned the Olympic breakdancer, a Netflix documentary, a Des Moines t-shirt shop, and a band — all excluded.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo support evidence in sources
  • Security posture

Pricing

From $40/month

Entry plan

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Product teams shipping web and mobile apps
  • Buyers consolidating errors, APM, and RUM in one tool
  • WordPress sites wanting error alerts
  • Guess: .NET-heavy stacks

Not for

  • Hobby projects — overkill below meaningful traffic
  • Anyone needing a permanent free tier
  • Teams allergic to variable monthly invoices
  • Enterprises wanting logs plus infrastructure monitoring in one platform

Gotchas - check before you buy

medium

Event-volume pricing: a buggy release can spike your bill

medium

Raygun4WP plugin had reflected XSS through version 1.8.0; update before using

medium

Malicious code was reported in the npm package (CVE-2022-5596)

low

Trial offered, but no confirmed free tier — budget from month one

Pros and cons

Pros

  • Rated 4+ on G2 across 123 reviews
  • Comprehensive suite: crash reporting, APM, and real-user monitoring
  • Available as a Heroku add-on and Slack app
  • Transparent security: 256-bit encryption, Microsoft 365 certified
  • Bootstrapped 12 years; no VC pressure on roadmap

Cons

  • Event-volume pricing makes costs unpredictable
  • No permanent free tier advertised, trials only
  • Past XSS vulnerabilities in its WordPress plugin
  • Buyers actively compare it against cheaper alternatives

Sources & method

- 12 sources - 256-bit encryption and Microsoft 365 certified; historical CVEs limited to the WordPress plugin and one npm package.

official x3review x6security x2news x1
  • Reflected XSS in Raygun4WP <= 1.8.0, WordPress plugin vulnerable to reflected cross-site scripting; patch versions after 1.8.0.
  • CVE-2017-9288 — XSS in Raygun4WP, Older XSS finding in the WordPress plugin reported by Positive Technologies.
  • Malicious code in raygun.status (npm), CVE-2022-5596, Compromised npm package reported; check your dependency tree if you used it.

Key stats

  • Value for money: 3/5

    Rating

  • From $40/month

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. Event-volume pricing grows with your error volume
  • Ease of use: 4/5. G2 user reports no real problems
  • Feature depth: 4/5. Crash reporting, APM, RUM in one suite
  • Support quality. No support evidence in sources
  • Security posture: 3/5. Encryption and certification, but plugin CVE history
  • 4+/5 G2 rating 123 reviews across Raygun products
  • $40/mo Starting price Listed entry point
  • Yes Free trial No permanent free tier advertised
  • Bootstrapped ~12 yrs Company Self-funded; founder John-Daniel Trask

Pricing

Entry plan

From $40/month

  • Error tracking and crash reporting
  • Event-volume-based pricing
  • Free trial available

Security

256-bit encryption and Microsoft 365 certified; historical CVEs limited to the WordPress plugin and one npm package.

  • Reflected XSS in Raygun4WP <= 1.8.0WordPress plugin vulnerable to reflected cross-site scripting; patch versions after 1.8.0.10
  • CVE-2017-9288 — XSS in Raygun4WPOlder XSS finding in the WordPress plugin reported by Positive Technologies.
  • Malicious code in raygun.status (npm), CVE-2022-5596Compromised npm package reported; check your dependency tree if you used it.11

What users say

Reviewers on G2 and Capterra broadly praise the suite's breadth, while buyer guides focus on its event-volume pricing.

Companies that use it

  • Attikk
Full analysis

Based on 12 usable public sources. Many 'Raygun' search results concerned the Olympic breakdancer, a Netflix documentary, a Des Moines t-shirt shop, and a band — all excluded.

Solid error-tracking + RUM suite for app teams. Event-volume pricing bites at scale — small projects should try free-tier rivals first.

Methodology

Based on 12 usable public sources. Many 'Raygun' search results concerned the Olympic breakdancer, a Netflix documentary, a Des Moines t-shirt shop, and a band — all excluded.

Read how a report is made.

Sources

  1. Raygun — Application Monitoring For Web & Mobile Appsraygun.com
    official
  2. Raygun Pricingraygun.com
    official
  3. Raygun Security Policiesraygun.com
    official
  4. Raygun Reviews on G2g2.com
    review
  5. Raygun Products — 123 Reviews on G2g2.com
    review
  6. Raygun Software Reviews, Demo & Pricing — SoftwareAdvicesoftwareadvice.com
    review
  7. Raygun Reviews, Pricing & Alternatives — Spendflospendflo.com
    review
  8. Raygun Pricing Context — DevTunedevtune.ai
    review
  9. 7 Best Raygun Alternatives — CubeAPMcubeapm.com
    review
  10. Raygun4WP <= 1.8.0 Reflected XSS — Wordfencewordfence.com
    security
  11. CVE-2022-5596: Malicious code in raygun.status (npm)vulert.com
    security
  12. 12 Years of Self-Funded SaaS — SaaS Clubsaasclub.io
    news

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