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RBC Insurance Review

Depends

Should I use RBC Insurance?

Personal insurance coverage in Canada: auto, home, life, travel and more - rbcinsurance.com

· 2 weeks ago

Reasonable for Canadians who want bank-backed bundling of auto, home, life and travel insurance with advisor support, but the 1.6/5 Trustpilot score is a real service-quality warning. Anyone prioritizing fast claims or transparent published rates should compare brokers first.

Confidence

Medium. Based on ~20 public sources; consumer review snippets were truncated in several cases.

Ratings

  • Value for moneyQuote-only pricing; no comparable rate evidence
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Quote-based

Auto / Home / Tenant

ModelQuote-based
Monthly feesNot disclosed
HardwareNot disclosed
Term LifeQuote-based

Best for

  • Canadians bundling auto, home and life with one brand
  • RBC banking customers wanting one-stop insurance
  • Buyers who want advisor or phone support
  • Quick online term-life and travel quotes

Not for

  • Anyone who hates slow claims — 1.6/5 Trustpilot
  • Bargain hunters wanting published rates — none exist
  • Universal life buyers without independent scrutiny
  • Non-Canadian residents — Canada-only products

Gotchas - check before you buy

high

Trustpilot 1.6/5 signals claims and service friction; expect slow resolution

medium

Quote-only pricing: rates vary heavily by profile; compare brokers before accepting

medium

Term policies renew at higher rates; legacy term-renewal materials target lapsing customers

medium

Advisor-sold investment products (GIFs, seg funds) carry crediting bonuses and fees

Pros and cons

Pros

  • Full lineup: auto, home, life, travel, health, retirement and segregated funds
  • Term life quotes online in minutes
  • Backed by RBC, one of Canada's largest banks
  • Advisor locator plus phone support for complex policies
  • Free car insurance quotes across provinces including Ontario

Cons

  • 1.6/5 Trustpilot rating across 63 reviews
  • Dedicated complaint process suggests recurring service issues
  • No published prices; every quote is personalized and opaque
  • Universal life policies criticized on Reddit as poor value
  • Multiple consumer complaints listed on PissedConsumer

Sources & method

- 11 sources - No known vulnerabilities found in the sources reviewed.

official x2review x7security x1news x1

Key stats

  • Ease of use: 3/5

    Rating

  • Quote-based

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money. Quote-only pricing; no comparable rate evidence
  • Ease of use: 3/5. Online quotes in minutes advertised
  • Feature depth: 4/5. Auto, home, life, travel, health, seg funds
  • Support quality: 1/5. 1.6/5 Trustpilot; dedicated complaint page
  • Security posture: 4/5. No known vulns; bank-grade protections
  • 1.6/5 Trustpilot rating 63 reviews
  • 4.5/5 Tenereteam rating aggregator score
  • 2001 Online quotes since full home/auto line
  • Quote-based Pricing model no published flat rates

Pricing

Auto / Home / Tenant

Quote-based

  • Free online quotes
  • Rates vary by province and profile

Term Life

Quote-based

  • Online quote in minutes
  • No flat published rates

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reviews are polarized: a harsh 1.6/5 Trustpilot score and complaint-site listings versus a 4.5/5 aggregator rating on Tenereteam.

“Universal life is horrib…”
Reddit, r/PersonalFinanceCanada
Full analysis

Based on ~20 public sources; consumer review snippets were truncated in several cases.

Bank-backed Canadian insurer with a broad lineup, but a 1.6/5 Trustpilot score means shop around before signing.

Methodology

Based on ~20 public sources; consumer review snippets were truncated in several cases.

Read how a report is made.

Sources

  1. review
  2. review
  3. RBC Insurance Reviews — Tenereteamrbc-insurance.tenereteam.com
    review
  4. review
  5. review
  6. review
  7. review
  8. official
  9. official
  10. security
  11. news

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