shouldiuse.io

VERDICT

Should I use Remitly?

Send money online faster and more securely with Remitly, and discover our great exchange rates and low money transfer fees. - remitly.com

Depends. Buy Remitly for small, frequent personal remittances to supported corridors — it is licensed, widely used, and rates 4.8/5 from 1.66M Google Play reviewers. Skip it for large or business transfers, where fee hikes and exchange-rate markup make rate-focused rivals like Wise cheaper.

Confidence

Medium. Based on ~25 public sources; snippets were truncated, so user quotes are verbatim thread titles and some tier details are marked as guesses.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

from 0.12% fee

Economy

ModelNot disclosed
Monthly fees0.12%
HardwareNot disclosed
Free tierNo
Expresshigher fee

Best for

  • Personal remittances to family abroad
  • Small, frequent transfers on popular corridors
  • First-time senders chasing promo rates
  • Mobile-first senders

Not for

  • Large transfers — fee hikes and FX markup compound
  • Businesses paying vendors or contractors
  • Rate-sensitive senders better served by Wise
  • Corridors Remitly doesn't support

Gotchas - check before you buy

high

Advertised low fees may not persist — one user's $2.49 fee became $25.47

medium

Check the full delivered amount: exchange-rate markup hides cost beyond the fee

medium

Account suspensions happen; reactivation can require slow support back-and-forth

medium

Unverified user report claims ID and bank statements collected via email

Pros and cons

Pros

  • 4.8/5 from 1.66M Google Play raters
  • Licensed; long-term users call it legit
  • Fees start as low as 0.12% on some transfers
  • Runs a public HackerOne bug bounty
  • Public company posting record quarterly results

Cons

  • User reports promo fee jumping $2.49 to $25.47
  • "Avoid Remitly at all costs" threads exist on r/Banking
  • Middling 3.7/5 G2 score vs glowing app-store ratings
  • Account suspensions reported; paid reactivation-help services advertise for it

Sources & method

Analyzed 9/21/2026 - 12 sources - Licensed and regulated with a bug bounty; no breaches found; one unverified user claim about PII collection over email.

review x9security x2news x1
  • Cleartext PII over email (user-reported, unverified), A Reddit r/cybersecurity post claims Remitly required ID and bank statements submitted over email; not corroborated by other sources reviewed.

Key stats

  • Value for money: 3/5

    Rating

  • from 0.12% fee

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. 0.12% floor, but fee-hike complaints
  • Ease of use: 4/5. 4.8/5 across 1.66M Play ratings
  • Feature depth: 3/5. Guess: personal remittance basics, no business tooling
  • Support quality: 2/5. Suspension and stuck-transfer complaints recur
  • Security posture: 3/5. Bug bounty and licensing; one unverified PII complaint
  • 4.8/5 Google Play rating 1,659,153 ratings
  • 3.7/5 G2 rating 21 reviews
  • 0.12% Fees from low end, per Wise fee guide
  • Public Company status record Q1 results per IR release

Pricing

Economy

from 0.12% fee

  • Cheapest published rate
  • Guess: slower bank delivery

Express

higher fee

  • Guess: faster delivery
  • Cost varies by corridor and funding method

Security

Licensed and regulated with a bug bounty; no breaches found; one unverified user claim about PII collection over email.

  • Cleartext PII over email (user-reported, unverified)A Reddit r/cybersecurity post claims Remitly required ID and bank statements submitted over email; not corroborated by other sources reviewed.10

What users say

App-store users rate it highly (4.8/5 across 1.66M ratings), while Reddit and BBB threads surface fee hikes, transfer delays, and account suspensions.

“Avoid Remitly at all costs”
Reddit, r/Banking
“Remitly Transfer Fee Increased from $2.49 to $25.47?”
Reddit, r/Banking
“Is remitly legit and safe to use? I'm getting mixed thoughts”
Reddit, r/Banking
Full analysis

Based on ~25 public sources; snippets were truncated, so user quotes are verbatim thread titles and some tier details are marked as guesses.

Legit, highly rated app for small personal remittances; fee hikes and FX markup push large transfers toward Wise.

Methodology

Based on ~25 public sources; snippets were truncated, so user quotes are verbatim thread titles and some tier details are marked as guesses.

Sources

  1. review
  2. Remitly on Google Playplay.google.com
    review
  3. review
  4. review
  5. review
  6. review
  7. review
  8. review
  9. security
  10. security
  11. news
  12. review

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