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VERDICT

Should I use Rezdy?

Online booking system for tour & experience providers - rezdy.com

Depends. Rezdy fits established tour and activity operators that need reseller distribution, payments, and API depth. Small or budget-sensitive operators should look elsewhere — booking fees stack on top of the subscription and support reviews are rough.

Confidence

Medium. Based on 25+ public sources: review sites, Reddit threads, official pricing/security pages, and security databases.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$49/mo

Foundation

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Established tour & activity operators
  • Multi-day tour companies
  • Operators selling via resellers/OTAs
  • Teams needing API and payment integrations

Not for

  • Solo operators with a handful of weekly bookings — fees will sting
  • Anyone needing fast, responsive support
  • Budget-first buyers — compare Bókun or FareHarbor first
  • Non-tour businesses wanting generic booking or CRM

Gotchas - check before you buy

medium

Two-part pricing (subscription + booking fees) inflates effective cost at volume

medium

Reseller bookings carry their own costs — model channel economics before committing

medium

Third-party 'Rezdy Reloaded' WordPress plugin had unauthenticated stored XSS (CVE-2025-23604)

medium

Slow-support complaints recur in reviews — test responsiveness before signing

Pros and cons

Pros

  • Purpose-built booking, checkout, and reseller distribution for tours
  • Users describe it as scalable for growing operators
  • Open RezdyConnect API for custom integrations
  • Listed in Square's app marketplace
  • Used by cruise, helicopter, and wine-tour operators in case studies

Cons

  • Support described as 'very slow' in reviews
  • Price has two parts: subscription plus per-booking fees
  • G2 seller rating is only 3.9/5
  • Reviewer claims losing money on the platform
  • Only 35% of employees would recommend the company

Sources & method

Analyzed 10/02/2026 - 11 sources - No known vulnerabilities in Rezdy core; a third-party 'Rezdy Reloaded' WordPress plugin had unauthenticated stored XSS (CVE-2025-23604).

official x2review x6security x2news x1
  • CVE-2025-23604 — Rezdy Reloaded WordPress plugin, Unauthenticated stored cross-site scripting in Rezdy Reloaded plugin versions <=1.0.1. Third-party plugin, not Rezdy core — patch if you use it.

Key stats

  • Value for money: 2/5

    Rating

  • $49/mo

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 2/5. Two-part pricing; reviewer reports losing money
  • Ease of use: 3/5. Called versatile; no ease-of-use complaints found
  • Feature depth: 4/5. Channel manager, RezdyPay, API, marketplace integrations
  • Support quality: 2/5. Reviewers call support 'very slow'
  • Security posture: 3/5. Security page exists; related WP plugin had XSS
  • 3.9/5 G2 rating Rezdy seller rating on G2
  • $49/mo Starting price Foundation plan
  • 2011 Founded Per competitor comparison (Zaui)
  • $15.3M Total funding Raised to date (Tracxn)

Pricing

Foundation

$49/mo

  • Online booking & checkout
  • Reseller/channel distribution
  • RezdyPay payments option

Security

No known vulnerabilities in Rezdy core; a third-party 'Rezdy Reloaded' WordPress plugin had unauthenticated stored XSS (CVE-2025-23604).

  • CVE-2025-23604 — Rezdy Reloaded WordPress pluginUnauthenticated stored cross-site scripting in Rezdy Reloaded plugin versions <=1.0.1. Third-party plugin, not Rezdy core — patch if you use it.⁸

What users say

Operators praise scalability and tour-specific features, but reviews repeatedly flag slow support and pricing that eats margins.

“Very slow with support.”
Capterra review

Companies that use it

  • Wendella Tours & Cruises
  • Voyager Estate
  • Ultimately Sydney
  • 702 Helicopters
  • Small Batch Wine Tours
Full analysis

Based on 25+ public sources: review sites, Reddit threads, official pricing/security pages, and security databases.

Capable tour booking platform with reseller reach, but two-part pricing and slow support. Good for established operators, not tiny ones.

Methodology

Based on 25+ public sources: review sites, Reddit threads, official pricing/security pages, and security databases.

Sources

  1. Rezdy official siterezdy.com
    official
  2. Rezdy pricing pagerezdy.com
    official
  3. G2 — Rezdy productsg2.com
    review
  4. Capterra — Rezdy reviewscapterra.com
    review
  5. Trustpilot — rezdy.comtrustpilot.com
    review
  6. Reddit r/Entrepreneur — Thoughts on Rezdy tour softwarereddit.com
    review
  7. TicketingHub — Rezdy pricing critiqueticketinghub.com
    review
  8. CVE-2025-23604 — Rezdy Reloaded plugin (NVD)nvd.nist.gov
    security
  9. Wordfence — Rezdy Reloaded stored XSSwordfence.com
    security
  10. Tracxn — Rezdy fundingtracxn.com
    news
  11. FeaturedCustomers — Rezdy reviews & referencesfeaturedcustomers.com
    review

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