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Rimini Street Review

Depends

Should I use Rimini Street?

Global provider of end-to-end enterprise software support and innovation solutions, the leading third-party support provider for Oracle, SAP and VMware. - riministreet.com

· 1 month ago

Buy if you run Oracle, SAP, or VMware at enterprise scale and want to cut annual support costs roughly 50% without upgrading. Skip it if you are small, cloud-bound, or committed to a vendor migration like RISE with SAP.

Confidence

Medium. Based on 40+ public sources. Review snippets were truncated in sources, so no verbatim user quotes could be extracted.

Ratings

  • Value for money
  • Ease of useManaged service; no usability evidence found
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • Oracle/SAP estates deferring upgrades
  • SAP ECC users facing the 2027 deadline
  • VMware customers dodging Broadcom pricing
  • CFOs cutting software maintenance spend

Not for

  • Small businesses on standard software
  • Teams migrating to cloud ERP soon
  • Companies committed to RISE with SAP
  • Orgs outside Oracle/SAP/VMware/Workday stacks

Gotchas - check before you buy

high

Oracle warns of gaps in third-party support; factor future re-entry costs before switching

medium

No public pricing; contracts are custom and savings depend on your license spend

medium

Some Oracle product lines losing Rimini support; verify your versions are covered

Pros and cons

Pros

  • Claims 50% savings on annual Oracle/SAP support fees
  • Oracle's 15-year legal battle against Rimini ended in settlement
  • Keeps SAP ECC supported past 2027 end-of-maintenance
  • Rimini Protect adds proactive security for Oracle, SAP, VMware
  • AUTOBACS: 10 years of stable, self-funded SAP support

Cons

  • Oracle actively warns customers that third-party support carries risks
  • Analysts flag significant cybersecurity and compliance challenges
  • Reports of Rimini ending support for some Oracle products
  • SAP community reports mixed experiences versus official vendor support

Sources & method

- 14 sources - No breaches found; offers Rimini Protect proactive security; analysts flag compliance risk.

official x3review x6security x2news x3
  • Analyst-flagged cybersecurity and compliance challenges, TipRanks reports Rimini Street faces significant challenges navigating risks and compliance in a digital era.

Key stats

  • Value for money: 4/5

    Rating

  • Not disclosed

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 4/5. Core pitch is halving annual support fees
  • Ease of use. Managed service; no usability evidence found
  • Feature depth: 4/5. Support, security, Workday management, Smart Path
  • Support quality: 4/5. Multiple Stevie Awards for customer service excellence
  • Security posture: 3/5. Proactive security offerings; analysts flag compliance challenges
  • 50% Claimed savings off annual vendor support fees
  • 2005 Founded Nasdaq-listed (RMNI)
  • 4.1/5 Employee rating 200+ AmbitionBox reviews
  • 106 reviews Gartner Peer Insights third-party support of megavendors

Pricing

Free tier: No

Security

No breaches found; offers Rimini Protect proactive security; analysts flag compliance risk.

  • Analyst-flagged cybersecurity and compliance challengesTipRanks reports Rimini Street faces significant challenges navigating risks and compliance in a digital era.⁷

What users say

user reviews are sparse and truncated in sources; SAP community threads show mixed experiences versus official vendor support.

Companies that use it

Full analysis

Based on 40+ public sources. Review snippets were truncated in sources, so no verbatim user quotes could be extracted.

Third-party support that can halve Oracle/SAP/VMware maintenance bills — smart for big ERP estates, useless for small teams.

Methodology

Based on 40+ public sources. Review snippets were truncated in sources, so no verbatim user quotes could be extracted.

Read how a report is made.

Sources

  1. Rimini Street homepageriministreet.com
    official
  2. Reduce IT Support Costs with Third Party Support Servicesriministreet.com
    official
  3. Rimini Protect: Proactive Security Servicesriministreet.com
    security
  4. Rimini Street and Oracle Reach Historic Settlementlicenseware.io
    news
  5. Rimini Street, SAP ECC support post 2027 (Reddit r/SAP)reddit.com
    review
  6. Rimini Street vs OSS Experiences (Reddit r/SAP)reddit.com
    review
  7. Rimini Street's Cybersecurity Challenges (TipRanks via Globe and Mail)theglobeandmail.com
    security
  8. Oracle's page on Rimini Streetoracle.com
    news
  9. AUTOBACS 10-Year SAP Partnershipstocktitan.net
    news
  10. G2: Rimini Street Reviewsg2.com
    review
  11. TrustRadius: Rimini Street Reviewstrustradius.com
    review
  12. AmbitionBox: Rimini Street Reviews 4.1/5ambitionbox.com
    review
  13. Gartner Peer Insights: Rimini Streetgartner.com
    review
  14. Software Maintenance Cost Savings Calculatorriministreet.com
    official

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