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Should I Use Rimini Street?

riministreet.com·Analyzed 1 hour ago··Based on 14 sources

Global provider of end-to-end enterprise software support and innovation solutions, the leading third-party support provider for Oracle, SAP and VMware.

Depends

Depends

Buy if you run Oracle, SAP, or VMware at enterprise scale and want to cut annual support costs roughly 50% without upgrading.

Third-party support that can halve Oracle/SAP/VMware maintenance bills — smart for big ERP estates, useless for small teams.

Confidence: Medium

50%

Claimed savings

off annual vendor support fees

2005

Founded

Nasdaq-listed (RMNI)

4.1/5

Employee rating

200+ AmbitionBox reviews

106 reviews

Gartner Peer Insights

third-party support of megavendors

Value for money4

Core pitch is halving annual support fees

Feature depth4

Support, security, Workday management, Smart Path

Support quality4

Multiple Stevie Awards for customer service excellence

Security posture3

Proactive security offerings; analysts flag compliance challenges

Pros

  • Claims 50% savings on annual Oracle/SAP support fees²
  • Oracle's 15-year legal battle against Rimini ended in settlement⁴
  • Keeps SAP ECC supported past 2027 end-of-maintenance⁵
  • Rimini Protect adds proactive security for Oracle, SAP, VMware³
  • AUTOBACS: 10 years of stable, self-funded SAP support⁹

Cons

  • Oracle actively warns customers that third-party support carries risks⁸
  • Analysts flag significant cybersecurity and compliance challenges⁷
  • Reports of Rimini ending support for some Oracle products
  • SAP community reports mixed experiences versus official vendor support⁶

Gotchas

  • highOracle warns of gaps in third-party support; factor future re-entry costs before switching⁸
  • mediumNo public pricing; contracts are custom and savings depend on your license spend14
  • mediumSome Oracle product lines losing Rimini support; verify your versions are covered

Best for

  • Oracle/SAP estates deferring upgrades
  • SAP ECC users facing the 2027 deadline
  • VMware customers dodging Broadcom pricing
  • CFOs cutting software maintenance spend

Not for

  • Small businesses on standard software
  • Teams migrating to cloud ERP soon
  • Companies committed to RISE with SAP
  • Orgs outside Oracle/SAP/VMware/Workday stacks

Companies that use it

Pricing

Free tier: No

Security

No breaches found; offers Rimini Protect proactive security; analysts flag compliance risk.

  • Analyst-flagged cybersecurity and compliance challengesTipRanks reports Rimini Street faces significant challenges navigating risks and compliance in a digital era.⁷

What users say

Public user reviews are sparse and truncated in sources; SAP community threads show mixed experiences versus official vendor support.

Alternatives

Compare Rimini Street with each alternative.

Full analysis

Based on 40+ public sources. Review snippets were truncated in sources, so no verbatim user quotes could be extracted.

Sources

  1. Rimini Street homepageriministreet.com
    official
  2. Reduce IT Support Costs with Third Party Support Servicesriministreet.com
    official
  3. Rimini Protect: Proactive Security Servicesriministreet.com
    security
  4. Rimini Street and Oracle Reach Historic Settlementlicenseware.io
    news
  5. Rimini Street, SAP ECC support post 2027 (Reddit r/SAP)reddit.com
    review
  6. Rimini Street vs OSS Experiences (Reddit r/SAP)reddit.com
    review
  7. Rimini Street's Cybersecurity Challenges (TipRanks via Globe and Mail)theglobeandmail.com
    security
  8. Oracle's page on Rimini Streetoracle.com
    news
  9. AUTOBACS 10-Year SAP Partnershipstocktitan.net
    news
  10. G2: Rimini Street Reviewsg2.com
    review
  11. TrustRadius: Rimini Street Reviewstrustradius.com
    review
  12. AmbitionBox: Rimini Street Reviews 4.1/5ambitionbox.com
    review
  13. Gartner Peer Insights: Rimini Streetgartner.com
    review
  14. Software Maintenance Cost Savings Calculatorriministreet.com
    official

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