Comparison

Rimini Street vs Spinnaker Support

Rimini Street and Spinnaker Support both land on Depends.

Rimini Street

riministreet.com

Depends

Confidence: Medium

Buy if you run Oracle, SAP, or VMware at enterprise scale and want to cut annual support costs roughly 50% without upgrading.

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Spinnaker Support

spinnakersupport.com

Depends

Confidence: Medium

A fit for large enterprises running Oracle, SAP, or VMware who want to cut vendor support costs and can live without vendor upgrades.

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Rimini Street versus Spinnaker Support
Compare	Rimini Street	Spinnaker Support
Verdict	Depends	Depends
Best for	Oracle/SAP estates deferring upgrades	Large Oracle/SAP estates
Who it's not for	Small businesses on standard software	Small businesses with a handful of licenses
Privacy	No public breaches found; offers Rimini Protect proactive security; analysts flag compliance risk.^⁷	No known public vulnerabilities found in the sources reviewed.
Support quality	Multiple Stevie Awards for customer service excellence	Core offering; Gartner Market Guide recognized
Public sentiment	Public user reviews are sparse and truncated in sources; SAP community threads show mixed experiences versus official vendor support.¹⁰	Independent reviews are sparse: a G2 reviewer flagged unexpected costs while a customer testimonial praised ease of use.¹⁵
Biggest gotcha	Oracle warns of gaps in third-party support; factor future re-entry costs before switching^⁸	Quote-only pricing; one G2 reviewer flagged unexpected costs¹⁵

Pick Rimini Street when

Oracle/SAP estates deferring upgrades
SAP ECC users facing the 2027 deadline
VMware customers dodging Broadcom pricing
CFOs cutting software maintenance spend

When Rimini Street is not a fit

Small businesses on standard software
Teams migrating to cloud ERP soon
Companies committed to RISE with SAP
Orgs outside Oracle/SAP/VMware/Workday stacks

Pick Spinnaker Support when

Large Oracle/SAP estates
Stable systems past upgrade-heavy phases
CIOs cutting vendor support spend
VMware buyers facing Broadcom price shock

When Spinnaker Support is not a fit

Small businesses with a handful of licenses
Anyone planning near-term Oracle/SAP upgrades
Teams needing vendor-certified patches
Buyers wanting transparent self-serve pricing

Sources

Rimini Street homepageriministreet.com
official
Reduce IT Support Costs with Third Party Support Servicesriministreet.com
official
Rimini Protect: Proactive Security Servicesriministreet.com
security
Rimini Street and Oracle Reach Historic Settlementlicenseware.io
news
Rimini Street, SAP ECC support post 2027 (Reddit r/SAP)reddit.com
review
Rimini Street vs OSS Experiences (Reddit r/SAP)reddit.com
review
Rimini Street's Cybersecurity Challenges (TipRanks via Globe and Mail)theglobeandmail.com
security
Oracle's page on Rimini Streetoracle.com
news
AUTOBACS 10-Year SAP Partnershipstocktitan.net
news
G2: Rimini Street Reviewsg2.com
review
TrustRadius: Rimini Street Reviewstrustradius.com
review
AmbitionBox: Rimini Street Reviews 4.1/5ambitionbox.com
review
Gartner Peer Insights: Rimini Streetgartner.com
review
Software Maintenance Cost Savings Calculatorriministreet.com
official
G2 Reviews . Spinnaker Supportg2.com
review
FeaturedCustomers . 13 reviews & 49 case studiesfeaturedcustomers.com
review