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Sesame (Sesamecare) Review

Depends

Should I use Sesame (Sesamecare)?

What can we help you with today? - sesamecare.com

· 1 week ago

Buy if you are uninsured or cash-pay and want cheap one-off telehealth visits, refills, or labs. Skip it if you need ongoing coordinated care, insurance billing, or responsive support — recent user complaints are loud.

Confidence

Medium. Based on 12+ public sources; Reddit sentiment from 2025-26 skews sharply negative while app-store ratings stay high.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

From $29

Pay-per-visit

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Uninsured or cash-pay patients
  • One-off needs: refills, labs, quick visits
  • Costco members
  • Budget weight-loss/GLP-1 seekers

Not for

  • Anyone needing ongoing, coordinated chronic care
  • Insured patients — your network doctor is the better fit
  • Anyone who cannot tolerate support failures or billing disputes
  • Employers buying health benefits — this is consumer cash-pay

Gotchas - check before you buy

high

2025-26 Reddit threads call it a scam or worst-ever experience — read recent reviews before booking

medium

Cheapest $29 visits draw complaints in the same threads marketing cites

medium

GLP-1/weight-loss programs heavily promoted; compounded semaglutide carries documented risks

medium

No publicly listed security page despite handling health data

Pros and cons

Pros

  • Telehealth visits from $29 via Costco partnership
  • 4.9/5 rating on the Apple App Store
  • Wide range: primary care, mental health, labs, GLP-1 programs
  • Cash-pay model — no insurance required
  • Available through LillyDirect, expanding access in 2026

Cons

  • Multiple Reddit threads titled 'Stay away' and 'Is A Scam. Avoid.'
  • Users report worst-ever telehealth experiences
  • Even the Costco $29 thread carries 'stay away' warnings
  • Polarized reputation: 4.5K Trustpilot reviews sit beside scam accusations

Sources & method

- 12 sources - No vulnerabilities for the core product; one CVE is listed for Sesame's open-source redlock npm package, and no security page was found.

official x1review x7security x1news x3
  • CVE in @sesamecare-oss/redlock, TuxCare's CVE tracker lists CVE-2026-2950 against Sesame's open-source redlock npm package. Dev tooling, not the patient product.

Key stats

  • Value for money: 4/5

    Rating

  • From $29

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 4/5. Cash-pay prices undercut typical visit costs; $29 Costco deal
  • Ease of use: 4/5. 4.9 App Store rating; app-first booking
  • Feature depth: 3/5. Telehealth, labs, mental health, GLP-1s, imaging orders
  • Support quality: 2/5. Repeated Reddit 'worst experience' and 'stay away' threads
  • Security posture: 2/5. No public security page found; CVE in OSS package
  • 4.9/5 App Store rating Apple App Store
  • 4.5K Trustpilot reviews trustpilot.com
  • $29 Starting price Telehealth visit via Costco
  • Costco, LillyDirect Distribution deals LillyDirect added June 2026

Pricing

Pay-per-visit

From $29

  • Telehealth visits, e.g. via Costco offer
  • Cash-pay, no insurance billing

Security

No vulnerabilities for the core product; one CVE is listed for Sesame's open-source redlock npm package, and no security page was found.

  • CVE in @sesamecare-oss/redlockTuxCare's CVE tracker lists CVE-2026-2950 against Sesame's open-source redlock npm package. Dev tooling, not the patient product.11

What users say

Polarized: cheap visits and the app get high marks, but multiple recent Reddit threads report bad service, support, and trust issues.

“Stay away from Sesame Care”
Reddit, r/telehealth
“Sesame (sesamecare.com) Is A Scam. Avoid.”
Reddit, r/telehealth
“The worst experience ever using Sesame.”
Reddit, r/telehealth

Companies that use it

  • Costco⁷
  • LillyDirect (Eli Lilly)⁹
  • NantHealth
Full analysis

Based on 12+ public sources; Reddit sentiment from 2025-26 skews sharply negative while app-store ratings stay high.

Cheap cash-pay telehealth from $29 with strong app ratings, but loud Reddit warnings about support and service.

Methodology

Based on 12+ public sources; Reddit sentiment from 2025-26 skews sharply negative while app-store ratings stay high.

Read how a report is made.

Sources

  1. Sesame | The Way Health Care Should Besesamecare.com
    official
  2. Sesame: Telehealth Care & More - App Storeapps.apple.com
    review
  3. Sesame Reviews | Trustpilottrustpilot.com
    review
  4. Stay away from Sesame Care : r/telehealthreddit.com
    review
  5. Sesame (sesamecare.com) Is A Scam. Avoid. : r/telehealthreddit.com
    review
  6. The worst experience ever using Sesame : r/telehealthreddit.com
    review
  7. Costco Sesame Telehealth Appointments for $29reddit.com
    review
  8. Sesame GLP-1 Review — Pricing, Medications & Moreglp1clinics.org
    review
  9. Sesame Available via LillyDirect Platformfinance.yahoo.com
    news
  10. This Entrepreneur Wants to Help the Uninsuredentrepreneur.com
    news
  11. CVE-2026-2950 - TuxCare Vulnerabilities (@sesamecare-oss/redlock)tuxcare.com
    security
  12. Sesame Care - GV Case Studygv.com
    news

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