shouldiuse.io

VERDICT

Should I use Simpplr?

Transform employee communications and experience with Simpplr's comprehensive platform. Go beyond the intranet, from newsletters to integrated campaigns. - simpplr.com

Depends. Buy if you're a mid-size or large company that needs a polished intranet plus comms campaigns and can stomach a gated sales process. Skip it if you need a simple internal site with public pricing — it's likely overkill.

Confidence

Medium. Based on 30+ public sources including G2, Gartner, Reddit, competitor comparisons, and vendor pages.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

~£4/user/month

Entry (unofficial estimate)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Mid-size to enterprise internal comms teams
  • Companies replacing SharePoint or legacy intranets
  • Orgs wanting newsletters and campaigns in one hub
  • Software/IT-services-heavy workforces

Not for

  • Small teams needing a simple internal wiki — heavy overkill
  • Frontline-heavy, deskless workforces
  • Buyers who need transparent public pricing
  • Teams unwilling to run a sales and procurement cycle

Gotchas - check before you buy

high

No public pricing — every quote is custom; budget surprises are likely

medium

Competitor claims licenses must be purchased in blocks; verify contract terms

medium

Own disclosure page admits no formal vulnerability reporting system yet

low

Migration lock-in risk: content lives in their platform, plan export strategy upfront

Pros and cons

Pros

  • 4.6/5 across 377 verified G2 reviews
  • Consistently praised for intuitive, easy-to-use interface
  • Customer service called outstanding on Gartner and Reddit
  • Microsoft 365 certified with published compliance documentation
  • Proven enterprise ROI, e.g. Nutanix case study

Cons

  • Pricing hidden behind sales calls; no public tiers
  • Customization is a common user complaint
  • Weak showing for frontline-worker use cases per Reddit
  • Competitor comparison claims Salesforce licenses required in blocks
  • Only 40% of employees recommend the company on Glassdoor

Sources & method

Analyzed 9/20/2026 - 10 sources - No known vulnerabilities found in the sources reviewed. Microsoft 365 certified; publishes incident response and compliance docs.

official x2review x5security x2news x1

Key stats

  • Value for money: 2/5

    Rating

  • ~£4/user/month

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. No public pricing; licenses reportedly sold in blocks
  • Ease of use: 5/5. Intuitive interface praised across G2, Capterra, HubEngage
  • Feature depth: 4/5. Intranet, newsletters, campaigns, analytics, AI features
  • Support quality: 5/5. Gartner and Reddit users praise customer service
  • Security posture: 4/5. Microsoft 365 certified; no formal bug bounty program
  • 4.6/5 G2 rating 377 reviews
  • ~£4/user/mo Entry price (unofficial) UK gov marketplace listing; vendor quotes custom
  • $131M Funding raised Including $70M round, 2023

Pricing

Entry (unofficial estimate)

~£4/user/month

  • Third-party figure from UK gov marketplace listing
  • Vendor confirms only custom quotes per org

Security

No known vulnerabilities found in the sources reviewed.

Microsoft 365 certified; publishes incident response and compliance docs.

What users say

Users overwhelmingly praise Simpplr's intuitive design and responsive support, with customization limits and opaque pricing as recurring gripes.

“Simpplr offers an outstanding product and even better customer service”
Gartner Peer Insights
“Simpplr is very intuitive and easy to use, making it simple”
Capterra review
“Simpplr is great. Has a sharepoint integration and also”
Reddit, r/internalcomms

Companies that use it

  • Nutanix
  • CrowdStrike¹
  • Pikeville Medical Center
  • Workviva
Full analysis

Based on 30+ public sources including G2, Gartner, Reddit, competitor comparisons, and vendor pages.

Well-loved enterprise intranet (4.6/5 on G2) with hidden pricing. Great for big orgs; overkill for small teams.

Methodology

Based on 30+ public sources including G2, Gartner, Reddit, competitor comparisons, and vendor pages.

Sources

  1. review
  2. review
  3. review
  4. review
  5. official
  6. Summary of Simpplr licence pricing — UK Digital Marketplaceassets.applytosupply.digitalmarketplace.service.gov.uk
    official
  7. news
  8. security
  9. security
  10. review

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