shouldiuse.io

VERDICT

Should I use SkyKick?

Not disclosed - skykick.com

Depends. Strong fit for MSPs and IT providers managing many Microsoft 365 tenants across migration, backup, and security. Single businesses should buy M365 backup through their MSP or pick a simpler direct tool instead.

Confidence

Medium. Based on 20+ public sources: review sites, MSP forums, distributor listings, and press releases. No public pricing page found.

Ratings

  • Value for moneyNo public pricing in evidence
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • MSPs managing many M365 tenants
  • Office 365 and Gmail-to-M365 migrations
  • IT providers reselling M365 backup
  • Partners adding security monitoring via Security Manager

Not for

  • Single companies wanting one simple M365 backup
  • Google-only shops not moving to Microsoft
  • Buyers without a distributor or MSP relationship
  • Small teams that need one mailbox migrated once

Gotchas - check before you buy

high

Migration performance complaints from some MSPs; pilot before committing

medium

Per-seat/per-mailbox pricing adds up; MSPs openly debate backup seat costs

medium

Sold only through distributors like Pax8; no direct purchase for end customers

medium

Unlimited retention is not included on all backup plans

Pros and cons

Pros

  • Strong ratings: 4.8/5 across 1,569 FeaturedCustomers reviews
  • One suite covers migration, backup, and security management
  • Sold by 20,000+ partners through Pax8, Tech Data, ScanSource, Logicom
  • Well-funded, established vendor; $130M raised in 2021
  • MSPs on Reddit praise the backup product's value

Cons

  • Some MSPs harshly criticize migration reliability
  • Users report switching to Dropsuite and Movebot
  • Channel-only sales; end businesses cannot buy directly
  • Acquired by ConnectWise in 2024; roadmap now tied to its platform

Sources & method

Analyzed 9/22/2026 - 12 sources - No known vulnerabilities found in the sources reviewed.

official x3review x5security x1news x3

Key stats

  • Ease of use: 4/5

    Rating

  • Not disclosed

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money. No public pricing in evidence
  • Ease of use: 4/5. 4.8/5 across 1,569 reviews
  • Feature depth: 4/5. Migration, backup, security in one suite
  • Support quality: 3/5. Mixed MSP reports; some migrated away
  • Security posture: 4/5. Encrypted backup; no public incidents found
  • 4.8/5 FeaturedCustomers rating 1,569 reviews
  • 4.7/5 Gartner rating Migration Suites, 2 reviews
  • $130M Funding raised 2021 growth round
  • 20,000+ Global partners per Tech Data listing

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

MSPs rate SkyKick's backup highly but are split on migration reliability, with several switching to Dropsuite or Movebot.

“Skykick has been great”
Reddit, r/Office365
“SkyKick Migration Suite = Dogs**t”
Reddit, r/msp (thread title)
“We've been using Skykick”
Reddit, r/msp

Alternatives

Compare SkyKick with each alternative.

  • Veeam

    Frequently compared M365 backup option in MSP threads

Companies that use it

  • Vodafone UK (SkyKick-powered Cloud Backup offer)10
  • Telenor New Zealand (via Insentra case study)11
  • ERGOS (MSP partner case study)
  • Black Swan Cyber (MSP partner case study)
Full analysis

Based on 20+ public sources: review sites, MSP forums, distributor listings, and press releases. No public pricing page found.

MSP toolkit for M365 migration, backup, security — great for IT providers, wrong buy for one business.

Methodology

Based on 20+ public sources: review sites, MSP forums, distributor listings, and press releases. No public pricing page found.

Sources

  1. review
  2. review
  3. review
  4. review
  5. news
  6. news
  7. news
  8. official
  9. security
  10. official
  11. official
  12. review

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