shouldiuse.io

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VERDICT

Should I use Sorry™ (SorryApp)?

Status pages and incident communication for every incident, product update, and maintenance event. - sorryapp.com

Depends. Buy if you run a SaaS or IT product that needs a polished public or private status page and can stomach $99/month. Skip it for small projects or if you want uptime monitoring bundled — cheaper or broader tools fit better.

Confidence

Medium. Based on ~30 public sources; independent user reviews are sparse.

Ratings

  • Value for money
  • Ease of useNo usable evidence either way
  • Feature depth
  • Support qualityNo usable evidence either way
  • Security posture

Pricing

From $99/month

Starting tier

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • SaaS teams needing public incident pages
  • IT teams running internal status pages
  • API-driven incident workflows
  • Buyers seeking a Statuspage alternative

Not for

  • Hobby or solo projects — a hosted status page is overkill
  • Budget-tight startups — $99/mo entry with no free tier
  • Teams wanting monitoring bundled — Sorry is comms, not monitoring
  • Anyone needing abundant third-party reviews to decide — there are few

Gotchas - check before you buy

medium

$99/month to start, no free tier, 7-day trial only — expensive for one status page

medium

Legacy website plugin JS contained a vulnerability, patched Feb 2025 — avoid the legacy plugin

medium

2025 incidents hit its own notification channels: SMS via Twilio, email via Postmark

low

Small vendor with limited third-party reviews; support quality is hard to judge before buying

Pros and cons

Pros

  • Long-running product, founded 2013, established in the status page market
  • Native Slack app for status updates
  • REST API enables automated incident and chain-reaction workflows
  • Private status pages with SAML and Microsoft OAuth support
  • Published vulnerability disclosure policy and automated security scanning

Cons

  • Entry pricing from $99/month is high for the category
  • No free tier — only a 7-day trial
  • Sparse independent reviews make quality hard to verify
  • Legacy website plugin needed a security patch in Feb 2025
  • Own status page shows 2025 SMS and email delivery incidents

Sources & method

Analyzed 10/03/2026 - 12 sources - Publishes a security page, vulnerability disclosure policy, and automated scans; one legacy-plugin vulnerability was patched in Feb 2025.

official x5review x3security x3news x1
  • Legacy website plugin vulnerability (patched), Feb 2025 notice: security patch for the legacy website plugin, whose JS contained a vulnerability.

Key stats

  • Value for money: 3/5

    Rating

  • From $99/month

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. $99/mo entry is steep for status pages
  • Ease of use. No usable evidence either way
  • Feature depth: 4/5. API, Slack app, private pages, SAML, subscriptions
  • Support quality. No usable evidence either way
  • Security posture: 4/5. Discloses vulns, automated scans, SAML, OAuth
  • $99/mo Starting price Entry tier
  • 7 days Free trial No free tier
  • 2013 Founded UK-based (SorryApp LTD)
  • 4.0/5 User rating SourceForge comparison score

Pricing

Starting tier

From $99/month

  • 7-day free trial
  • Status pages and incident communication
  • Enterprise options incl. custom EULAs mentioned

Security

Publishes a security page, vulnerability disclosure policy, and automated scans; one legacy-plugin vulnerability was patched in Feb 2025.

  • Legacy website plugin vulnerability (patched)Feb 2025 notice: security patch for the legacy website plugin, whose JS contained a vulnerability.⁴

What users say

Users say it does the job well, but independent reviews are sparse.

“FTR: We are using SorryApp, it does the job.”
Reddit, r/devops
“What makes SorryApp stand out? Real-time updates:”
dev.to, status page roundup

Companies that use it

Full analysis

Based on ~30 public sources; independent user reviews are sparse.

Competent Statuspage alternative from $99/mo; overkill for hobby projects, thin on independent reviews.

Methodology

Based on ~30 public sources; independent user reviews are sparse.

Sources

  1. Status Page Pricing | Sorry™sorryapp.com
    official
  2. Enterprise Security & Compliance | Sorry™sorryapp.com
    security
  3. Vulnerability Disclosure Policy | Sorry™sorryapp.com
    security
  4. Security patch for the legacy website pluginstatus.sorryapp.com
    security
  5. Status Updates via Sorry — Slack Marketplaceslack.com
    official
  6. Status Page API for Automated Workflows | Sorry™sorryapp.com
    official
  7. Seeking Opinions on Better Stack Alternatives — r/devopsreddit.com
    review
  8. 7 SaaS Status Page Providers — dev.todev.to
    review
  9. Blind vs. Sorry Comparison — SourceForgesourceforge.net
    review
  10. Robert Rawlins, Co-Founder & CTO — LinkedInuk.linkedin.com
    official
  11. Fortra uses Sorry™ — LinkedInlinkedin.com
    news
  12. Atlassian Statuspage alternative: Sorry™ comparisonsorryapp.com
    official

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