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VERDICT

Should I use Staples Business Advantage?

Staples Business (formerly Staples Advantage) — solutions for business - staplesadvantage.com

Depends. Buy if you run a multi-site office, school, or nonprofit with steady supply spend and want one vendor plus free next-day delivery. Skip it if you're a small team — a regular staples.com account or Amazon Business does the same job.

Confidence

Medium. Based on 20+ public sources: official pages, case studies, review sites, and security scans. No star ratings found in snippets.

Ratings

  • Value for money
  • Ease of useNo usability evidence in sources
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free

Business Advantage Select

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Premium MembershipUndisclosed

Best for

  • Multi-site offices with steady supply spend
  • Procurement teams consolidating vendors
  • Schools and nonprofits pooling buying power
  • Teams wanting next-business-day delivery on basics

Not for

  • Solo founders buying a ream of paper monthly
  • Remote-first teams with no physical office
  • Teams under ~10 people — just use retail
  • Anyone comparing it to actual procurement software

Gotchas - check before you buy

medium

Premium tier pricing isn't public — get a quote before enrolling.

medium

Reviewers report pricing complaints — verify contract discounts actually apply at checkout.

medium

1,533 infostealer credentials linked to the domain; use a unique password.

low

Enterprise-style program: expect enrollment and ordering-setup steps, not instant retail checkout.

Pros and cons

Pros

  • Free account tier with member pricing
  • New customers save 20% on office supplies
  • Customers report saving over 10% on paper
  • Free next-business-day delivery for members
  • One vendor consolidates supplies, print, furniture, and tech

Cons

  • Active complaint site flags pricing and service issues
  • Premium membership pricing is not publicly disclosed
  • 1,533 infostealer credentials tied to the domain

Sources & method

Analyzed 9/30/2026 - 10 sources - Staples runs a HackerOne response policy; Hudson Rock lists 1,533 exposed credentials for the domain.

official x5review x3security x2
  • Exposed infostealer credentials, Hudson Rock's scan lists 1,533 credentials associated with in infostealer logs.

Key stats

  • Value for money: 4/5

    Rating

  • Free

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 4/5. 20% new-customer and 10%+ paper discounts, free tier
  • Ease of use. No usability evidence in sources
  • Feature depth: 4/5. Huge catalog plus print, furniture, tech services
  • Support quality: 3/5. Live chat offered; active complaint site
  • Security posture: 3/5. HackerOne program active; 1,533 exposed credentials
  • 20% off New customer discount Office supplies program
  • Yes Free account Select membership tier
  • 10%+ Paper savings Reported for program customers
  • 1,533 Exposed credentials Hudson Rock infostealer scan

Pricing

Business Advantage Select

Free

  • Free online enrollment
  • Member pricing
  • Next-business-day delivery benefit

Premium Membership

Undisclosed

  • Paid upgrade tier
  • Get a quote before committing

Security

Staples runs a HackerOne response policy; Hudson Rock lists 1,533 exposed credentials for the domain.

  • Exposed infostealer credentialsHudson Rock's scan lists 1,533 credentials associated with in infostealer logs.⁷

What users say

sentiment is mixed: complaint and Trustpilot pages are active, while Reddit notes reliable, speed-limited fleet delivery.

“TIL Staples limits all of their delivery trucks to 60 MPH”
Reddit, r/todayilearned

Alternatives

Compare Staples Business Advantage with each alternative.

Companies that use it

  • J.P. Morgan
  • Wuxi Apptec10
  • Guild Mortgage
  • Garden City Hospital
  • Troy School District
Full analysis

Based on 20+ public sources: official pages, case studies, review sites, and security scans. No star ratings found in snippets.

B2B buying program from Staples: great for bulk office spend, unnecessary for small teams — just shop staples.com.

Methodology

Based on 20+ public sources: official pages, case studies, review sites, and security scans. No star ratings found in snippets.

Sources

  1. Staples Business Advantage Account Optionsstaplesadvantage.com
    official
  2. Office Supply Solutions for Businessstaplesadvantage.com
    official
  3. Select vs Premium Membership comparisongo.staplesadvantage.com
    official
  4. Staples Business Advantage Reviews and Complaintsstaples-business-advantage.pissedconsumer.com
    review
  5. Staples Reviews — Trustpilottrustpilot.com
    review
  6. Wyoming Bar member benefitwyomingbar.org
    review
  7. Hudson Rock domain scanhudsonrock.com
    security
  8. Staples HackerOne response policyhackerone.com
    security
  9. NKU procurement ordering guidenku.edu
    official
  10. Wuxi Apptec case studygo.staplesadvantage.com
    official

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