shouldiuse.io

Categories

VERDICT

Ticketsource Review

Worth it

Should I use Ticketsource?

Free online event ticketing platform - ticketsource.co.uk

· 1 month ago

A strong free pick for small UK community events, charities, choirs, and theatres that accept per-ticket booking fees. Not for large venues needing white-label control, SLAs, or deep customisation.

Confidence

Medium. Based on ~15 public sources; some review snippets were truncated at source.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityOnly indirect signals; one urgent issue thread found
  • Security posture

Pricing

Free to use

Free platform

ModelNot disclosed
Monthly fees~7%
HardwareNot disclosed
Free tierYes

Best for

  • UK community events and fundraisers
  • Small theatres and choirs
  • Registered charities (discounted fees)
  • Budget organisers passing fees to buyers

Not for

  • Large venues needing white-label branding or reserved-seating depth (Guess: SME-focused platform)
  • Enterprises wanting SLAs and dedicated account management
  • Organisers who want zero booking fees
  • Teams needing built-in marketing automation or deep CRM (Guess)

Gotchas - check before you buy

medium

Competitor claims ~7% booking fee; verify current rates for your event size before committing.

medium

Buyer-pays fees inflate the checkout price; absorbing them yourself eats your margin.

medium

No dedicated security page on the UK site; limited transparency on practices.

medium

WordPress Ticket Shop plugin had CVE-2024-11784 (medium); update immediately if you use it.

Pros and cons

Pros

  • Completely free to use; revenue via per-ticket booking fees
  • Users report it is cheaper than Eventbrite
  • 5/5 Trustpilot score across ~2,500 reviews
  • Reviewers repeatedly call it extremely user-friendly
  • Discounted pricing available for registered charities

Cons

  • Booking fees apply; competitor comparison claims ~7%
  • No dedicated security page found on the UK site
  • Its WordPress plugin shipped a medium-severity vulnerability (CVE-2024-11784)
  • At least one user posted an urgent issue on Reddit

Sources & method

- 12 sources - No core-platform breaches found; one medium CVE affects the WordPress Ticket Shop plugin, not the main service.

official x3review x6security x2news x1
  • CVE-2024-11784 — TicketSource Ticket Shop for WordPress, Medium-severity authenticated vulnerability in the 'Sell Tickets Online – TicketSource Ticket Shop for WordPress' plugin, versions ≤ 3.0.2.

Key stats

  • Value for money: 5/5

    Rating

  • Free to use

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 5/5. Free platform; users say cheaper than Eventbrite
  • Ease of use: 5/5. Reviews repeatedly call it extremely user-friendly
  • Feature depth: 3/5. Standard ticketing: discounts, integrations, Stripe; nothing advanced
  • Support quality. Only indirect signals; one urgent issue thread found
  • Security posture: 3/5. One medium plugin CVE; no core-platform breaches found
  • 5/5 Trustpilot rating ~2,500 reviews
  • Yes Free tier "Completely free to use" per pricing page
  • ~7% Booking fee Competitor comparison estimate; verify current rates

Pricing

Free platform

Free to use

  • Per-ticket booking fees apply
  • Organisers can absorb or pass fees to buyers
  • Discounted fees for registered charities

Security

No core-platform breaches found; one medium CVE affects the WordPress Ticket Shop plugin, not the main service.

  • CVE-2024-11784 — TicketSource Ticket Shop for WordPressMedium-severity authenticated vulnerability in the 'Sell Tickets Online – TicketSource Ticket Shop for WordPress' plugin, versions ≤ 3.0.2.⁹

What users say

Users broadly praise TicketSource as easy, useful, and cheaper than Eventbrite, with occasional urgent issues reported.

“Ticketsource is cheaper.”
Reddit, r/EventProduction
“TicketSource has 5 stars!”
Trustpilot review page

Companies that use it

  • National Lottery Heritage Fund
  • The National Lottery Community Fund
  • The Advocacy Project
  • Cheshire West and Chester Council (library events)
  • Action for a Fairer World
Full analysis

Based on ~15 public sources; some review snippets were truncated at source.

Free, easy UK ticketing for community events; booking fees (~7%) apply. Unfit for large venues needing white-label control.

Methodology

Based on ~15 public sources; some review snippets were truncated at source.

Read how a report is made.

Sources

  1. TicketSource Reviews, Pros and Cons — SoftwareAdvicesoftwareadvice.com
    review
  2. TicketSource Reviews — Capterracapterra.com
    review
  3. Customer Service Reviews — Trustpilottrustpilot.com
    review
  4. Alternatives to Eventbrite — Reddit r/EventProductionreddit.com
    review
  5. Event Ticketing Management Comparison — Reddit r/Theatrereddit.com
    review
  6. EventBookings vs TicketSourceeventbookings.com
    review
  7. TicketSource Pricingticketsource.com
    official
  8. Pricing for Charitiesticketsource.com
    official
  9. CVE-2024-11784 Detail — NVDnvd.nist.gov
    security
  10. TicketSource Ticket Shop for WordPress — Wordfencewordfence.com
    security
  11. TicketSource Security page (none found)ticketsource.co.uk
    official
  12. TicketSource Ltd — Crunchbasecrunchbase.com
    news

Add this review to your site

Ticketsource earned a Worth it check.

Put the badge on your site, pricing page, or docs.

Visitors see an independent review.

The link points here, and search engines follow it.

This is the badge visitors see on your site.

Worth it Ticketsource Independent review on Should I Use It

Paste one snippet. Keep the link as it is. A nofollow tag stops search engines from following it.

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.