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Form Builder with AI Automation | Typeform Review

Depends

Should I use Form Builder with AI Automation | Typeform?

Build AI-powered forms that get 3.5x more data — then trigger automated workflows to enrich leads, follow up, and grow revenue. No code. Start free. - typeform.com

· 1 month ago

Buy if you run lead-gen or branded surveys at low-to-moderate volume and will use the AI enrichment and follow-up automation. Skip it for high-volume collection, internal forms, or tight budgets — $28/month buys just 100 responses.

Confidence

Medium. Based on ~20 public sources; several snippets truncated, so some comparisons are partial.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$28/month

Basic

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
PlusListed on pricing page

Best for

  • Lead-gen and marketing teams
  • Branded surveys and quizzes
  • Teams wanting AI enrichment + follow-ups
  • No-code builders

Not for

  • High-volume data collection — 100 responses at $28/mo gets expensive fast
  • Simple contact or internal forms — a free tool or spreadsheet does this
  • Budget buyers — cheaper AI competitors exist with free plans
  • Security-sensitive orgs uneasy about the 2018 breach history

Gotchas - check before you buy

high

Response caps are the core trap: $28/mo covers just 100 responses; volume pricing climbs fast

medium

The advertised automation is metered — 2,400 actions/month costs an additional $25

medium

Trustpilot reviewers skew unhappy; test support responsiveness before committing to paid plans

low

Lock-in risk: migrating completed forms and logic to another builder is manual work

Pros and cons

Pros

  • Conversational one-question-at-a-time forms praised for intuitiveness
  • G2 reviewers report Typeform excels in user-friendliness and UX
  • AI suite covers form creation, lead enrichment, and automated follow-ups
  • 300+ integrations including HubSpot, Salesforce, Mailchimp
  • Free tier available to start

Cons

  • Basic plan costs $28/month for only 100 responses
  • Automation actions metered — 2,400/month costs an extra $25
  • Competitors significantly more affordable at 1,000 monthly responses
  • Trustpilot: most reviewers unhappy with overall experience
  • Suffered a 2018 data breach affecting user data

Sources & method

- 10 sources - 2018 breach exposed user data; no recent Typeform CVEs found in sources reviewed.

official x2review x5security x2news x1
  • 2018 data breach, Typeform suffered a security breach affecting user data across many customer organizations.

Key stats

  • Value for money: 2/5

    Rating

  • $28/month

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. $28/mo for 100 responses; actions cost extra
  • Ease of use: 5/5. G2 reviewers praise intuitive, friendly UX
  • Feature depth: 4/5. AI suite, enrichment, workflows, 300+ integrations
  • Support quality: 2/5. Trustpilot: most reviewers unhappy overall
  • Security posture: 3/5. 2018 breach; no recent CVEs found
  • $28/mo Starting price Basic plan, 100 responses
  • Yes Free tier AI form building included
  • $187M Funding Raised as of 2026
  • 300+ Integrations HubSpot, Salesforce, more

Pricing

Basic

$28/month

  • 100 responses/month
  • AI form building
  • Free tier available to start

Plus

Listed on pricing page

  • Higher response caps
  • Automation add-on: 2,400 actions for +$25/mo

Security

2018 breach exposed user data; no recent Typeform CVEs found in sources reviewed.

  • 2018 data breachTypeform suffered a security breach affecting user data across many customer organizations.⁹

What users say

G2 reviewers consistently praise the intuitive conversational UX, while Trustpilot reviewers are largely unhappy overall.

“G2 reviewers report that Typeform excels in user-friendliness, with many use”
G2 comparison summary
“most reviewers were unhappy with their experience overall”
Trustpilot

Alternatives

Compare Form Builder with AI Automation | Typeform with each alternative.

  • Google Forms

    Guess: free and enough for simple internal forms

Companies that use it

  • Double Denim Marketing¹
  • 80,000 Hours
Full analysis

Based on ~20 public sources; several snippets truncated, so some comparisons are partial.

Beautiful forms, real AI automation — but $28/mo caps at 100 responses. Great for lead gen, overkill for simple forms.

Methodology

Based on ~20 public sources; several snippets truncated, so some comparisons are partial.

Read how a report is made.

Sources

  1. official
  2. official
  3. news
  4. review
  5. review
  6. review
  7. review
  8. Typeform security breachsecurityaffairs.com
    security
  9. security
  10. review

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