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Should I Use Udemy?

udemy.com·Analyzed 2 hours ago·Based on 9 sources

Depends

Depends

Buy it for cheap, self-paced learning on almost any topic — at discount prices, never list.

Huge cheap-on-sale catalog, uneven quality, $4M pricing settlement, alleged 1.4M-record breach. Good for hobby skills; not for credentials.

Confidence: High

711

G2 reviews

across Udemy Inc. products

2007

Founded

by Eren Bali and co-founders

Yes

Free courses

alongside paid per-course purchases

~1.4M users

Alleged breach exposure

ShinyHunters claim, April 2026

Value for money3

Cheap on sale; deceptive pricing settlement

Feature depth4

One of the largest course catalogs

Support quality2

BBB and complaint-site grievances documented

Security posture2

Alleged 1.4M-record breach; no security page

Pros

  • Among the largest online course catalogs available
  • Free courses available alongside paid ones
  • Budget-friendly personal plans for individual learners⁷
  • Dedicated customer success for Business customers
  • Established since 2007 with global scale⁸

Cons

  • Paid a $4M settlement over deceptive pricing practices⁴
  • Alleged April 2026 breach exposed ~1.4M user records
  • Some learners report repeated course-quality disappointment³
  • Complaint sites document frustrating customer support
  • Instructor payouts fall to 37%, pushing quality teachers elsewhere⁹

Gotchas

  • highInflated list prices with perpetual 'sales' — Udemy settled a $4M deceptive-pricing lawsuit.⁴
  • highApril 2026 breach claim (~1.4M records); security teams warned of follow-up phishing.
  • mediumUdemy Business pricing is unpublished; expect annual per-seat contracts negotiated via sales.
  • mediumNo public security or trust page found at

Best for

  • Self-taught developers and hobbyists
  • Budget upskilling bought on sale
  • Companies wanting an off-the-shelf course library

Not for

  • Anyone needing accredited or employer-recognized credentials
  • Teams requiring compliance-grade training tracking
  • Buyers who pay full list price
  • Orgs with strict vendor security requirements

Companies that use it

  • Steelcase
  • ITX

Pricing

Personal

Free courses; paid per-course, frequent discounts

  • Buy courses individually
  • Free course options available

Udemy Business

Unpublished per-seat, annual (sales-negotiated)

  • Team/enterprise learning platform
  • Dedicated customer success

Security

Alleged April 2026 breach (ShinyHunters claim, ~1.4M user records); no security page found.

  • Alleged data breach of ~1.4M users (April 2026)ShinyHunters claimed compromise of 1.4M user records; security firms warned of follow-up phishing against affected users.⁵
  • No public security pageThe sources reviewed found no security page at

What users say

Sentiment is split: learners praise the cheap, broad catalog while critics cite uneven course quality, pricing tactics, and support friction.

Alternatives

Compare Udemy with each alternative.

Full analysis

Based on 40+ public sources: review sites (G2, Trustpilot, ConsumerAffairs), Reddit threads, breach trackers, and pricing analyses.

Sources

  1. Udemy Reviews | Trustpilottrustpilot.com
    review
  2. Udemy Business Reviews | G2g2.com
    review
  3. Anyone else constantly disappointed by Udemy courses? | Redditreddit.com
    review
  4. Udemy Agrees to $4M Settlement Over Deceptive Pricing | Class Centralclasscentral.com
    news
  5. ShinyHunters Claims Udemy Breach of 1.4M Users | eSecurity Planetesecurityplanet.com
    security
  6. Have I Been Pwned: Udemy Data Breachhaveibeenpwned.com
    security
  7. Compare Udemy Plans and Pricing | Udemyudemy.com
    official
  8. Udemy - Wikipediaen.wikipedia.org
    official
  9. Udemy Pricing: Instructor Revenue Share | Ruzukuruzuku.com
    news

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