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Should I Use UpCloud?

upcloud.com·Analyzed 10 hours ago··Based on 12 sources

European cloud infrastructure: VPS, GPU servers, managed Kubernetes, object storage

Depends

Depends

Buy if you're a developer-led team wanting fast, fixed-price European cloud servers with zero-cost data transfer.

Fast, fixed-price EU cloud with free egress; benchmarks beat rivals, but Reddit reports multi-day support ordeals. Depends on support needs.

Confidence: Medium

4.6/5

G2 rating

78 reviews

$3.50/mo

Starting price

VPS entry tier

10,000+

Teams building on it

Per UpCloud's own claims

€18M

Funding

Growth round raised

Value for money4

Free egress, fixed pricing, low entry price

Ease of use4

Developer-friendly; strong Terraform/Packer support

Feature depth4

VPS, GPU, managed Kubernetes, object storage

Support quality3

Praised on G2; Reddit reports multi-day ordeals

Security posture4

Bug bounty, public CVE responses, published policies

Pros

  • Benchmarked favorably against DigitalOcean, Linode, Vultr, Hetzner
  • Zero-cost data transfer with fixed pricing
  • 99.99% SLA on VPS hosting
  • Fast, knowledgeable support praised by G2 reviewers¹
  • Strong Terraform and Packer support per practitioners

Cons

  • Reddit sysadmins report multi-day support ordeals³
  • Multiple 'stay clear' threads warn others away
  • HN commenters say Hetzner is better value12

Gotchas

  • highSupport incidents have reportedly dragged on for days³
  • mediumObject Storage and GPU usage bill separately despite flat-price messaging
  • mediumTerms of service reserve the right to change special pricing

Best for

  • European dev teams needing fast VPS
  • IOPS-sensitive production workloads
  • Infrastructure-as-code users (Terraform/Packer)
  • Egress-heavy apps avoiding transfer fees

Not for

  • Non-technical founders needing managed hand-holding
  • Teams who can't tolerate multi-day support waits
  • Buyers wanting AWS-scale service ecosystem
  • Anyone for whom Hetzner's cheaper pricing suffices

Companies that use it

  • Aiven
  • Futurice

Pricing

Cloud Servers (VPS)

From $3.50/mo

  • Fixed prices, zero-cost data transfer
  • 99.99% SLA
  • Usage-based GPU billing available

Security

Runs an Intigriti bug bounty and vulnerability disclosure program; publishes CVE responses; no major breach found in sources reviewed.

  • 'Copy Fail' local root vulnerability exploitUpCloud publicly responded to and addressed the reported local root exploit.
  • DNSSEC failure claimA third-party LinkedIn post claims a DNSSEC failure exposed security weaknesses; unverified.

What users say

G2 reviewers praise performance and competent support while Reddit sysadmins share multi-day incident-resolution horror stories.

My 4 day ordeal with Upcloud.
Reddit, r/sysadmin
I do not recommend UpCloud to anyone
Reddit, r/sysadmin
Upcloud are OK, Hetzner are better
Hacker News

Alternatives

Compare UpCloud with each alternative.

DigitalOcean

Simpler developer cloud with bigger community

Full analysis

Based on 20+ public sources: G2, Trustpilot, Reddit, Hacker News, benchmarks, official pricing and security pages. Some review snippets were truncated.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. UpCloud Pricingupcloud.com
    official
  7. official
  8. news
  9. security
  10. security
  11. review
  12. review

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