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UpCloud Review

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Should I use UpCloud?

European cloud infrastructure: VPS, GPU servers, managed Kubernetes, object storage - upcloud.com

· 1 month ago

Buy if you're a developer-led team wanting fast, fixed-price European cloud servers with zero-cost data transfer. Skip if a slow support response during an incident would sink you, or you need hyperscaler-style service breadth.

Confidence

Medium. Based on 20+ public sources: G2, Trustpilot, Reddit, Hacker News, benchmarks, official pricing and security pages. Some review snippets were truncated.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

From $3.50/mo

Cloud Servers (VPS)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • European dev teams needing fast VPS
  • IOPS-sensitive production workloads
  • Infrastructure-as-code users (Terraform/Packer)
  • Egress-heavy apps avoiding transfer fees

Not for

  • Non-technical founders needing managed hand-holding
  • Teams who can't tolerate multi-day support waits
  • Buyers wanting AWS-scale service ecosystem
  • Anyone for whom Hetzner's cheaper pricing suffices

Gotchas - check before you buy

high

Support incidents have reportedly dragged on for days

medium

Object Storage and GPU usage bill separately despite flat-price messaging

medium

Terms of service reserve the right to change special pricing

Pros and cons

Pros

  • Benchmarked favorably against DigitalOcean, Linode, Vultr, Hetzner
  • Zero-cost data transfer with fixed pricing
  • 99.99% SLA on VPS hosting
  • Fast, knowledgeable support praised by G2 reviewers
  • Strong Terraform and Packer support per practitioners

Cons

  • Reddit sysadmins report multi-day support ordeals
  • Multiple 'stay clear' threads warn others away
  • HN commenters say Hetzner is better value

Sources & method

- 12 sources - Runs an Intigriti bug bounty and vulnerability disclosure program; publishes CVE responses; no major breach found in sources reviewed.

official x2review x7security x2news x1
  • 'Copy Fail' local root vulnerability exploit, UpCloud publicly responded to and addressed the reported local root exploit.
  • DNSSEC failure claim, A third-party LinkedIn post claims a DNSSEC failure exposed security weaknesses; unverified.

Key stats

  • Value for money: 4/5

    Rating

  • From $3.50/mo

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 4/5. Free egress, fixed pricing, low entry price
  • Ease of use: 4/5. Developer-friendly; strong Terraform/Packer support
  • Feature depth: 4/5. VPS, GPU, managed Kubernetes, object storage
  • Support quality: 3/5. Praised on G2; Reddit reports multi-day ordeals
  • Security posture: 4/5. Bug bounty, public CVE responses, published policies
  • 4.6/5 G2 rating 78 reviews
  • $3.50/mo Starting price VPS entry tier
  • 10,000+ Teams building on it Per UpCloud's own claims
  • €18M Funding Growth round raised

Pricing

Cloud Servers (VPS)

From $3.50/mo

  • Fixed prices, zero-cost data transfer
  • 99.99% SLA
  • Usage-based GPU billing available

Security

Runs an Intigriti bug bounty and vulnerability disclosure program; publishes CVE responses; no major breach found in sources reviewed.

  • 'Copy Fail' local root vulnerability exploitUpCloud publicly responded to and addressed the reported local root exploit.⁹
  • DNSSEC failure claimA third-party LinkedIn post claims a DNSSEC failure exposed security weaknesses; unverified.

What users say

G2 reviewers praise performance and competent support while Reddit sysadmins share multi-day incident-resolution horror stories.

“My 4 day ordeal with Upcloud.”
Reddit, r/sysadmin
“I do not recommend UpCloud to anyone”
Reddit, r/sysadmin
“Upcloud are OK, Hetzner are better”
Hacker News

Companies that use it

  • Aiven
  • Futurice
Full analysis

Based on 20+ public sources: G2, Trustpilot, Reddit, Hacker News, benchmarks, official pricing and security pages. Some review snippets were truncated.

Fast, fixed-price EU cloud with free egress; benchmarks beat rivals, but Reddit reports multi-day support ordeals. Depends on support needs.

Methodology

Based on 20+ public sources: G2, Trustpilot, Reddit, Hacker News, benchmarks, official pricing and security pages. Some review snippets were truncated.

Read how a report is made.

Sources

  1. UpCloud Reviews - G2g2.com
    review
  2. UpCloud Reviews - Trustpilottrustpilot.com
    review
  3. Another Steer Clear Of Upcloud Post - r/sysadminreddit.com
    review
  4. Stay clear of UpCloud - r/sysadminreddit.com
    review
  5. Benchmark Review: Upcloud vs DigitalOcean vs Linode vs Vultr vs Hetznertheadminzone.com
    review
  6. UpCloud Pricingupcloud.com
    official
  7. UpCloud VPS Hostingupcloud.com
    official
  8. UpCloud secures €18 million fundingupcloud.com
    news
  9. UpCloud 'Copy Fail' vulnerability responseupcloud.com
    security
  10. UpCloud VDP - Bug Bounty Programapp.intigriti.com
    security
  11. UpCloud Review: VPS Performance and Pricingghostlyinc.com
    review
  12. European Cloud, Global Reach - Hacker Newsnews.ycombinator.com
    review

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