$49/session
Starting price
5 plan editions (G2)
Report
Should I Use User Interviews?
Recruit users from our audience of 6 million vetted consumers and professionals, or bring your own audience and build a participant database for any type of UX research.
Depends
DependsBuy if your team runs recurring user research and needs vetted participants fast, especially B2B or niche audiences.
Great recruiting engine for teams running regular research; pricey overkill if you need a few interviews a year.
Confidence: Medium
Yes
Free trial
Pay-as-you-go available
93.5%
Participant show rate
Fraud under 0.6%
2015
Founded
Acquired by UserTesting, Jan 2026
Value for money
3
Platform fee plus session fees plus separate incentives stacks up.
Ease of use
4
Users praise user-friendly interface and efficient recruitment.
Feature depth
5
Called one of the most robust recruiting tools available.
Security posture
5
SOC 2 Type II, ISO 27001 and ISO 27701 certified.
Pros
Cons
Gotchas
- highParticipant incentives are billed separately — true per-study cost runs well above listed session fees.⁴
- mediumPlatform subscription around $8,410/year before any session spend; light users overpay.³
- mediumPay-as-you-go sessions cost $49–$98 vs $36–$82 subscribed; sporadic researchers pay a premium.⁴
- lowUserTesting acquisition closed January 2026; expect packaging or pricing changes.⁹
Best for
- Teams running recurring UX research
- B2B and niche audience recruiting
- Enterprises needing SOC 2-compliant vendors
- Teams building their own participant panels
Not for
- Occasional researchers doing a few interviews a year
- Teams wanting all-in-one research with testing included
- Startups needing predictable flat-cost tooling
- Anyone unwilling to budget incentives on top of seat costs
Pricing
Pay As You Go
$49–$98 per session
- No subscription commitment
- Highest per-session rates
- Free trial available
Subscription plans
$36–$82 per session (~$8,410/yr platform)
- Quota automation and re-invites
- Discounts on tasks and surveys
- 5 editions by team size
Security
No known public vulnerabilities found in the sources reviewed.
What users say
Reviewers praise the interface, targeting, and recruitment efficiency, and even participants report good payouts.
“Users generally appreciate User Interviews for its user-friendly interface, efficient participant recruitment, and powerful targeting features.”
“I have been using this platform for months now and I have earned about 100€. The hourly pay is very good , well above the average here in Germany.”
“User Interviews is one of the most robust participant recruitment and management tools out there for research teams.”
Alternatives
Compare User Interviews with each alternative.
Respondent
Stronger direct option for B2B participant recruitment.
User Interviews vs RespondentProlific
Academic-quality participant pool for studies and surveys.
User Interviews vs ProlificMaze
All-in-one research platform including testing and analysis.
User Interviews vs MazeLyssna
Lightweight interview and usability testing alternative.
User Interviews vs LyssnaFull analysis
Based on 12+ public sources: vendor pricing and security pages, third-party pricing breakdowns, and review coverage. No named enterprise customers found in evidence.
Sources
- User Interviews Pricing | Affordable Research Recruitinguserinterviews.comofficial
- Product security pageuserinterviews.comsecurity
- User Interviews Pricing in 2026 [w/ Reviews & Alternatives]blog.uxtweak.comreview
review
review
- User Interviews Review - The Good and Badcrazyegg.comreview
- User Interviews Reviewstrustpilot.comreview
- Respondent vs User Interviews Recruitmentrespondent.ioreview
- UserTesting Acquires User Interviewsthomabravo.comnews
- User Interviews — Grokipediagrokipedia.comnews
review
review
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