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hipages Review

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Should I use hipages?

Australia's #1 site to hire a tradie. Find local qualified tradespeople in your area for up to 3 free quotes. - hipages.com.au

· 1 month ago

Homeowners: use it — posting a job and getting up to 3 quotes is free, and supply is huge. Tradies: depends — leads cost money and support reviews are mixed, so compare alternatives before committing to a membership.

Confidence

Medium. Based on 18 public sources including official pages, app-store reviews, Trustpilot and competitor comparisons

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free

Homeowners

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Tradies (membership packages)Not publicly listed

Best for

  • Australian homeowners planning home improvements
  • People wanting multiple quotes fast without cold-calling
  • Tradies chasing steady local lead flow

Not for

  • Anyone outside Australia — it is an Australian marketplace only
  • Tradies who hate paying for leads — competitors market no-lead-fee models
  • Buyers who want visible negative reviews — filtering complaints exist
  • Tradies wanting full job management — ServiceM8 or Tradify may fit better

Gotchas - check before you buy

high

Reviewer claims negative feedback about tradies never appears on the app

medium

Tradie membership and lead prices are not published upfront — sales conversation required

medium

Quote response rates can be poor: one user got one response on second attempt

low

Guess: leads and reviews live on-platform; exporting your customer history out is manual

Pros and cons

Pros

  • Free to post a job and get up to 3 quotes
  • Massive supply: 33,000+ tradies, job posted every 25 seconds
  • First brand 25% of Australian homeowners think of for tradies
  • Includes job management features to cut tradie admin
  • Backed by hipages Group, operating 20+ years

Cons

  • Trustpilot sits at just 3.4/5 across 1,428 reviews
  • Users report tradies going silent after initial quote responses
  • App Store reviewer says negative tradie feedback is not posted
  • Tradies pay for leads;.au markets itself as no-lead-fee alternative

Sources & method

- 10 sources - No known vulnerabilities found in the sources reviewed.

official x5review x3security x1news x1

Key stats

  • Value for money: 3/5

    Rating

  • Free

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 3/5. Free for homeowners; tradie lead costs unclear, mixed sentiment
  • Ease of use: 4/5. Post a job, get 3 quotes; apps on iOS and Android
  • Feature depth: 3/5. Includes job management for tradies; depth unproven
  • Support quality: 2/5. Trustpilot 3.4; users report unresponsive quote follow-ups
  • Security posture: 4/5. Published security page; HSTS enabled on site
  • 3.4/5 Trustpilot score ~1,428 reviews
  • Up to 3 Free quotes per job Free to post a job
  • 33,000+ Tradies on platform Job posted every 25 seconds
  • 4M+ Australians served Operating 20+ years

Pricing

Homeowners

Free

  • Post a job free
  • Up to 3 free quotes

Tradies (membership packages)

Not publicly listed

  • Lead generation
  • Included job management features

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reviews are mixed: homeowners get quick access to tradies but report slow responses and filtered feedback, dragging Trustpilot to 3.4/5.

“My first experience was three responses and when I responded to them there was no response from them Second attempt I got one responses for both requests”
Trustpilot reviewer
“This app doesn't post any negative feedbacks someone give to a tradie on it - I hired 2 tradies on it, whoever would get back to you meaning they small business”
Apple App Store review
Full analysis

Based on 18 public sources including official pages, app-store reviews, Trustpilot and competitor comparisons

Free and effective for Aussie homeowners seeking tradie quotes; tradies face paid leads and mixed reviews.

Methodology

Based on 18 public sources including official pages, app-store reviews, Trustpilot and competitor comparisons

Read how a report is made.

Sources

  1. hipages homepagehipages.com.au
    official
  2. hipages product security pagehipages.com.au
    official
  3. hipages vs Airtasker, Service Seeking and Oneflarehipages.com.au
    official
  4. hipages for business vs ServiceM8, Tradify, Invoice2gohipages.com.au
    official
  5. hipages Trustpilot reviewstrustpilot.com
    review
  6. hipages App Store reviewsapps.apple.com
    review
  7. hipages Google Play reviewsplay.google.com
    review
  8. Comparing tradie job lead sitesservice.com.au
    news
  9. hipages Group about ushipagesgroup.com.au
    official
  10. hipages.com.au site informationwmtips.com
    security

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