shouldiuse.io

Categories

VERDICT

Should I use Yeastar?

Yeastar offers an easy-first business communications solution that converges voice, video, messaging, and applications, supporting both cloud and on-premises deployment options. - yeastar.com

Depends. Buy if you're an SME or MSP wanting a controllable PBX with cloud or self-hosted options — users rate it above 3CX. Skip if you just need a few simple lines; a fully hosted VoIP service is cheaper and zero-maintenance.

Confidence

Medium. Based on ~30 public sources across G2, Reddit, NVD, security advisories, and vendor docs; many snippets truncated.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo direct evidence in sources reviewed
  • Security posture

Pricing

Quote via partner

P-Series Cloud Edition

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
P-Series Software EditionAnnual license
P-Series ApplianceHardware + license

Best for

  • SMEs wanting cloud or self-hosted PBX
  • MSPs and resellers managing phone systems
  • Teams migrating off 3CX
  • Multi-site businesses needing branch connectivity

Not for

  • Tiny teams that just need a few phone lines
  • Buyers with strict vendor-origin or data-sovereignty policies
  • Anyone unwilling to patch and secure a PBX themselves
  • Enterprises wanting fully managed, zero-touch UCaaS

Gotchas - check before you buy

high

PBX exposed to public internet invites toll fraud; Yeastar issued urgent upgrade advisory

high

N412/N824 config panels had account-takeover flaw; patch or replace legacy gear

medium

Pricing is quote-based through partners; budget surprises possible

medium

Self-hosted edition requires annual license renewals

Pros and cons

Pros

  • Users report it beats 3CX after migration
  • P-Series GUI praised in G2 reviews
  • Four deployment paths: appliance, software, cloud, partner-hosted
  • Converges voice, video, messaging, and apps on one platform
  • Free trial license for the software PBX

Cons

  • Legacy N412/N824 panels had account-takeover vulnerability
  • Public-exposed PBXs risk toll fraud without urgent upgrades
  • No transparent pricing; quotes via partner portal
  • Chinese ownership sparks buyer sovereignty concerns

Sources & method

Analyzed 9/30/2026 - 10 sources - Known CVEs on legacy appliances (2021–2022); active advisories issued; published security guides and trust center.

official x2review x4security x3news x1
  • CVE-2021-27328, Listed against Yeastar in NIST's NVD database.
  • N412/N824 configuration panel account takeover, Offensive security team disclosed takeover flaw in legacy config panels.
  • NeoGate TG400 advisory (GHSA-9fhx-hcwq-8qwv), 2022 GitHub advisory affects TG400 firmware 91.3.0.3.
  • PBX toll fraud advisory, Yeastar urges upgrades for public-IP-exposed PBX systems.

Key stats

  • Value for money: 4/5

    Rating

  • Quote via partner

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 4/5. Resellers advertise big license savings
  • Ease of use: 4/5. G2 reviewers praise the P-Series GUI
  • Feature depth: 4/5. Voice, video, messaging, workplace in one
  • Support quality. No direct evidence in sources reviewed
  • Security posture: 3/5. Legacy CVEs and advisories; guides published
  • 81 G2 reviews P-Series PBX System
  • $21.3M Estimated ARR GetLatka estimate
  • Yes Free trial P-Series Software Edition license
  • 4 Deployment options Appliance, software, cloud, partner-hosted

Pricing

P-Series Cloud Edition

Quote via partner

  • Hosted cloud PBX instance
  • Per-extension licensing

P-Series Software Edition

Annual license

  • Self-host on your own hardware
  • Free trial license available

P-Series Appliance

Hardware + license

  • Plug-in PBX appliance
  • On-premises control

Security

Known CVEs on legacy appliances (2021–2022); active advisories issued; published security guides and trust center.

  • CVE-2021-27328Listed against Yeastar in NIST's NVD database.⁵
  • N412/N824 configuration panel account takeoverOffensive security team disclosed takeover flaw in legacy config panels.⁶
  • NeoGate TG400 advisory (GHSA-9fhx-hcwq-8qwv)2022 GitHub advisory affects TG400 firmware 91.3.0.3.
  • PBX toll fraud advisoryYeastar urges upgrades for public-IP-exposed PBX systems.⁷

What users say

Users — many migrating from 3CX — report strong satisfaction and a better GUI, while some raise data-sovereignty questions about the vendor's Chinese ownership.

“Yeastar P-series feedback (blows 3CX away)”
Reddit, r/3CX
“Implications of Yeastar being Chinese?”
Reddit, r/yeastar

Companies that use it

  • SENATI (Peru)
  • Grand Hotel Olimpo
  • JSW
Full analysis

Based on ~30 public sources across G2, Reddit, NVD, security advisories, and vendor docs; many snippets truncated.

Solid SME PBX that wins ex-3CX users; overkill for a few lines, and legacy gear has had security holes.

Methodology

Based on ~30 public sources across G2, Reddit, NVD, security advisories, and vendor docs; many snippets truncated.

Sources

  1. review
  2. review
  3. review
  4. review
  5. security
  6. security
  7. security
  8. official
  9. official
  10. news

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.