AptDeco
Depends
Confidence: Medium
Good fit if you're in a served metro and want used designer furniture bought or sold without hauling it yourself.
Comparison
AptDeco vs Kaiyo
AptDeco lands on Depends, and Kaiyo lands on Skip.
Kaiyo
Skip
Confidence: High
Kaiyo was a NYC secondhand furniture marketplace that announced a wind-down in August 2024 amid seller complaints and unpaid balances, and the site now serves only a bot wall.
| Compare | AptDeco | Kaiyo |
|---|---|---|
| Verdict | Depends | Skip |
| Best for | Urban movers furnishing fast | No one . Kaiyo ceased operations in August 2024 |
| Who it's not for | Rural addresses outside delivery zones | Anyone buying or selling furniture today . the marketplace is defunct |
| Privacy | No known public vulnerabilities found in the sources reviewed.12 | No known public vulnerabilities found in the sources reviewed. |
| Support quality | BBB complaints, hostile interactions cited | Sellers report unpaid claims and silence. |
| Public sentiment | Feedback is mixed: buyers like the prices and designer-brand selection, while sellers and some delivery customers report coverage gaps and support friction.⁷ | Users report an abandoned site and unpaid seller balances since the 2024 wind-down, though earlier press coverage was positive. |
| Biggest gotcha | Delivery coverage is uneven; some users report metros without service despite the national rollout⁸ | Any transaction now has zero buyer or seller protection . the company is gone.14 |
Pick AptDeco when
- Urban movers furnishing fast
- Used designer-brand hunters (West Elm, Design Within Reach)
- Sellers who won't haul a couch themselves
- Retailers needing resale-as-service
When AptDeco is not a fit
- Rural addresses outside delivery zones
- Sellers needing fast cash or top dollar
- Buyers who need reliable dispute resolution
- Luxury collectors wanting vetted curation (use 1stDibs)
Pick Kaiyo when
- No one . Kaiyo ceased operations in August 2024
- Sellers owed money, who should file claims rather than transact
When Kaiyo is not a fit
- Anyone buying or selling furniture today . the marketplace is defunct
- Sellers expecting payouts . users report unpaid balances
- Anyone needing working customer support or claims processing
- Shoppers confusing it with same-name Kaiyo whisky or sushi brands
Sources
- How It Works . AptDecoaptdeco.comofficial
- Sell Your Furniture Fast | AptDecoaptdeco.comofficial
- AptDeco . Y Combinatorycombinator.comofficial
- AptDeco national expansion announcementprnewswire.comnews
news
- AptDeco company profile . PitchBook ($26.8M raised)pitchbook.comnews
review
- Reddit: AptDeco delivery gapsreddit.comreview
- Trustpilot reviews of aptdeco.comtrustpilot.comreview
review
review
- AptDeco security page (none found)aptdeco.comsecurity
- Kaiyo says it will 'wind down' business by the end of the month after sellers file complaintsmodernretail.conews
- Kaiyo Abruptly Calls It Quitssurfacemag.comnews
- Kaiyo Raises $36 Million In Series Bedisonpartners.comnews