Comparison

Asana vs G2

Asana and G2 both land on Depends.

Asana

Depends

Confidence: High

Buy if you're a growing team that needs structured cross-functional workflows and accepts per-seat costs.

Depends

Confidence: Medium

Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.

Asana versus G2
Compare	Asana	G2
Verdict	Depends	Depends
Best for	Cross-functional teams standardizing workflows	B2B software buyers shortlisting tools
Who it's not for	Teams under ~10 people . free plan capped at 2 users	Vendors without five-figure budgets
Privacy	Mature enterprise security program, but a 2025 AI/MCP feature bug may have exposed cross-organization data; disclosed and closed June 4, 2025.^⁹	No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach.
Support quality	Reddit threads cite terrible customer service	Trustpilot and BBB complaints about G2's service
Public sentiment	G2 reviews are strongly positive, but Reddit sentiment is sharply split, with recurring complaints about pricing, rigidity, and support.^²	Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot.
Biggest gotcha	Free plan now capped at 2 users for new accounts; older ones grandfathered^⁸	Vendor contracts are negotiated and opaque; budget five figures annually before committing.