Aunt Bertha (now findhelp)
Depends
Confidence: Medium
Individuals seeking food, housing, or bill assistance should just use it . the public zip-code search is free.
New check
Comparison
Aunt Bertha (now findhelp) vs Marketplace
Aunt Bertha (now findhelp) and Marketplace both land on Depends.
Marketplace
Depends
Confidence: Low
Confidence is low: no pricing, reviews, product description, or security page could be found for this specific marketplace.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | People seeking free local assistance | Guess: existing Avia Health customers |
| Who it's not for | Anyone expecting it to deliver services . it points you to them | Anyone needing public pricing, reviews, or security docs first |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁴ | No known public vulnerabilities found in the sources reviewed; however, no public security page exists on the product site.14 |
| Support quality | No evidence either way | No support evidence found. |
| Public sentiment | Reddit users frequently share Aunt Bertha as a go-to free resource finder, while social workers debate referral portals' usefulness in practice.10 | No user reviews of this specific marketplace were found; the review evidence retrieved concerns other marketplaces such as Facebook Marketplace. |
| Biggest gotcha | Individual search is free, but organizational portals and referral tracking are paid contracts² | No security page . request SOC 2 or equivalent documentation before sharing data.14 |
Pick Aunt Bertha (now findhelp) when
- People seeking free local assistance
- Health systems running SDOH referral programs
- Nonprofits and community resource navigators
- Case managers needing zip-code resource search
When Aunt Bertha (now findhelp) is not a fit
- Anyone expecting it to deliver services . it points you to them
- Buyers wanting transparent self-serve pricing
- Small orgs that just need a simple resource list
- Non-US organizations; coverage is US-focused
Pick Marketplace when
- Guess: existing Avia Health customers
- Guess: buyers already in its vendor network
When Marketplace is not a fit
- Anyone needing public pricing, reviews, or security docs first
- Small teams wanting a simple storefront
- Security-sensitive buyers without vendor questionnaire access
- One-off purchases; generic marketplaces cover that better
Sources
- Aunt Bertha is Now Findhelpcompany.findhelp.comofficial
- Terms for Organizationscompany.findhelp.comofficial
- Customer Story: A UMass-ive Success!company.findhelp.comofficial
- Product security pageauntbertha.comsecurity
news
- Innovaccer Partners With Aunt Berthanewswire.comnews
- Meet Aunt Bertha: A search engine for services for those in needclearhealthcosts.comnews
news
news
- YSK about Aunt Bertha (Reddit)reddit.comreview
review
- findhelp (fka Aunt Bertha) vs Unite Usmarketplace.aviahealth.comofficial
- Marketplace . product pagemarketplace.aviahealth.comofficial
- Security page check (none found)marketplace.aviahealth.comsecurity
- Marketplace security guide for enterprises (category context)ultracommerce.cosecurity
review