B&H Photo Video
Worth it
Confidence: Medium
Buy from B&H if you're purchasing photo, video, pro AV, or computing gear and value service, selection, and price matching.
Comparison
B&H Photo Video vs Amazon
B&H Photo Video lands on Worth it, and Amazon lands on Depends.
Amazon
Depends
Confidence: Medium
Use Amazon for cheap commodity goods and fast delivery.
| Compare | B&H Photo Video | Amazon |
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | Photographers and videographers | Bulk commodity purchases |
| Who it's not for | Bargain hunters expecting Amazon-lowest prices | Buyers needing trustworthy reviews for big purchases |
| Privacy | Reputable retailer with SSL testing and a bug bounty, but Hudson Rock lists 35,830 infostealer credentials tied to the domain.⁷ | No confirmed breach in sources, but active account-attack warnings and credential-abuse campaigns are reported. |
| Support quality | Named America's Best Customer Service company, self-reported | Multiple support channels exist; ConsumerAffairs lists service complaints |
| Public sentiment | Long-time gear buyers on Reddit and forums consistently trust B&H, while the main recurring complaint is prices running higher than Amazon.² | Opinions are polarized: many love the convenience, while a growing share complain about declining quality, review distrust, and pricing practices.11 |
| Biggest gotcha | Prices can beat-by-beat lose to Amazon; run the 30-day price match to close the gap.³ | FTC lawsuit alleges hidden ad surcharges that can inflate what you pay16 |
Pick B&H Photo Video when
- Photographers and videographers
- Pro AV and streaming buyers
- Used and refurbished gear hunters
- Students and businesses needing discounts or financing
When B&H Photo Video is not a fit
- Bargain hunters expecting Amazon-lowest prices
- Shoppers who must try gear in person outside New York City
- General household electronics shoppers
- Anyone who won't read price match terms before buying
Pick Amazon when
- Bulk commodity purchases
- Fast-shipping needs
- Sellers wanting massive reach
- Price-comparison shoppers
When Amazon is not a fit
- Buyers needing trustworthy reviews for big purchases
- Ethical or values-driven shoppers
- Budget shoppers wanting price transparency
- Anyone unwilling to manage account-security risk
Sources
- B&H Photo-Video Reviews . Trustpilottrustpilot.comreview
review
- B&H Photo Reviews . ConsumerAffairsconsumeraffairs.comreview
- Price Match Guarantee . B&H Help Centerbhphotovideo.comofficial
- B&H Named America's Best Customer Service Companybhphotovideo.comnews
security
- bhphoto Bug Bounty Program . Open Bug Bountyopenbugbounty.orgsecurity
- Adorama vs B&H Photo Video . DPReview forumsdpreview.comreview
- B&H Photo . Wikipediaen.wikipedia.orgnews
- Amazon Reviews | Trustpilottrustpilot.comreview
review
- Amazon Reviews | Glassdoor (211,500)glassdoor.comreview
- Amazon is unusably bad now . Redditreddit.comreview
- FTC and 22 states sue Amazon . CBS Newscbsnews.comnews