Certn
Depends
Confidence: Medium
Buy if you're a staffing agency or hiring at volume across US/Canada/UK and want published per-check rates with HR-suite integrations.
New check
Comparison
Certn and Checkr both land on Depends.
Buy if you're a staffing agency or hiring at volume across US/Canada/UK and want published per-check rates with HR-suite integrations.
Buy if you're a mid-market or high-volume employer that needs fast, integrated screening and can absorb quote-based pricing.
| Compare | Certn | Checkr |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Staffing agencies | High-volume hiring (retail, hospitality, gig) |
| Who it's not for | One-off hirers needing a single occasional check | Small businesses making a few hires a year |
| Privacy | Publishes a security page and works with trust platforms like Drata; no confirmed breach found, but a Canadian privacy-commissioner investigation mention is unconfirmed.⁷ | No known public vulnerabilities found in the sources reviewed; maintains a trust center and third-party vendor risk reports. |
| Support quality | 'DO NOT USE' Trustpilot posts; 'a few issues' per SoftwareAdvice | BBB and Trustpilot complaint volume |
| Public sentiment | G2 skews positive while Trustpilot, Reddit, and SoftwareAdvice surface candidate-side delays and support complaints.² | Reviewers generally praise speed and integrations, but cost, pricing opacity, and occasional report errors draw repeated criticism.11 |
| Biggest gotcha | Per-check billing plus pass-through fees balloon costs at hiring volume | Report-accuracy errors carry legal risk; $4M+ settlement |