Concur
Depends
Confidence: High
Right call for large organizations with complex travel policies, procurement rules, and admin budget.
New check
Comparison
Concur vs Navan
Concur and Navan both land on Depends.
Navan
Depends
Confidence: High
Buy if you're a mid-size or larger company with frequent travel that wants one unified T&E system.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Large enterprises with complex travel policies | Mid-size to enterprise teams with frequent travel |
| Who it's not for | Small teams . costly overkill | Small teams with light travel, clear overkill |
| Privacy | Mature enterprise program (FedRAMP, published controls), but public CVEs and XSS research mean patch diligence is required.10 | No known public vulnerabilities found in the sources reviewed. |
| Support quality | No reliable evidence either way | BBB complaints and critical Reddit threads |
| Public sentiment | Enterprises value the breadth, but users widely complain about a dated, slow interface and high cost.¹ | Reviews are mixed: users praise the intuitive unified travel-and-expense experience, while support quality and shifting pricing draw complaints.14 |
| Biggest gotcha | Pricing is opaque; real costs surface only after sales engagement.⁸ | Travel is quote-based; reviewers report hidden costs most teams miss |
Pick Concur when
- Large enterprises with complex travel policies
- Universities and public sector
- Global teams consolidating T&E and invoices
- Orgs with admin staff to run it
When Concur is not a fit
- Small teams . costly overkill
- Startups needing simple receipt capture
- Buyers who want transparent pricing
- Lean teams without dedicated admins
Pick Navan when
- Mid-size to enterprise teams with frequent travel
- Finance teams unifying travel and expense
- Companies replacing Concur or legacy T&E
- Fast-growing startups scaling travel programs
When Navan is not a fit
- Small teams with light travel, clear overkill
- Anyone wanting transparent, self-serve pricing
- Solo users or freelancers; it's a corporate tool
- Budget buyers avoiding per-booking fees
Sources
- SAP Concur Reviews on G2g2.comreview
- SAP Concur Trustpilot Reviewstrustpilot.comreview
review
review
- Is Concur Travel bad? (Reddit)reddit.comreview
- Replacing SAP Concur (Reddit)reddit.comreview
- SAP Concur Pricing pageconcur.comofficial
- SAP Concur Request a Quoteconcur.comofficial
- Concur Cloud for Public Sector (FedRAMP)concur.comofficial
- CVE-2025-42889 (NVD)nvd.nist.govsecurity
- Stored XSS in SAP Concur (Synack)synack.comsecurity
- Concur Security Rating (UpGuard)upguard.comsecurity
- Navan Pricing (official)navan.comofficial
- Navan G2 reviewsg2.comreview
- Navan on Trustpilottrustpilot.comreview
review