shouldiuse.io

VERDICT

Should I use SAP Concur?

SAP Concur simplifies spend management for travel, expense and invoice for total visibility and greater control. - concur.com

Depends. Buy it if you are a large organization with complex travel, expense, and invoice processes, budget for rollout, and admins to run it. Small teams should not: quote-based pricing and heavy implementation buy depth they will never use.

Confidence

Medium. Based on ~15 usable public sources: review platforms, Reddit threads, third-party comparisons, and official product pages.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Quote-based plans

Reported ~$8 per expense report

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Large enterprises with heavy travel spend
  • Finance teams needing travel, expense, and invoice together
  • Guess: SAP-stack organizations

Not for

  • Small teams with simple expense needs
  • Startups wanting transparent, self-serve pricing
  • Companies without budget or admins for rollout
  • End users who expect a fast, modern UI

Gotchas - check before you buy

high

No published pricing; reported ~$8 per expense report, final costs negotiated privately

medium

Priced and implemented like an enterprise rollout, not a self-serve signup

medium

End users report persistent friction even as admins praise the controls

Pros and cons

Pros

  • One platform covering travel, expense, and invoice spend
  • Ranked #1 in G2 Summer 2026 enterprise expense grid
  • Embedded AI automates expense reporting from receipt
  • Configurable approval workflows enforce company policy
  • 4.3/5 average across 2,261 Capterra reviews

Cons

  • Users call it notoriously slow with clunky UI
  • Quote-based pricing; no public price list
  • Enterprise-grade weight is overkill for smaller companies
  • Users report bugs and painful daily workflows

Sources & method

Analyzed 9/26/2026 - 11 sources - No known vulnerabilities found in the sources reviewed.

official x3review x7security x1

Key stats

  • Value for money: 2/5

    Rating

  • Reported ~$8 per expense report

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 2/5. Quote-based pricing; enterprise implementation costs reported
  • Ease of use: 2/5. Users report slow, clunky UI
  • Feature depth: 5/5. Travel, expense, invoice plus AI; top G2 enterprise grid
  • Support quality: 3/5. Reviewer notes respectable deployment and support scores
  • Security posture: 4/5. Dedicated security page; no public issues found
  • 4.0/5 G2 rating 7,233 verified reviews
  • 4.3/5 Capterra rating 2,261 reviews
  • ~$8/expense report Reported price Quote-based; varies by deal
  • None found Free tier Quote-based sales model

Pricing

Quote-based plans

Reported ~$8 per expense report

  • Travel, expense, invoice modules
  • Configurable approvals and policy enforcement

Security

No known vulnerabilities found in the sources reviewed.

What users say

Enterprise buyers value the depth and integration, while end users widely complain about slowness, a clunky UI, and bugs.

“Concur is notoriously slow. The UI updates are clunky and not friendly.”
Reddit, r/SAP
“This system is such a pain in the ass.”
Reddit, r/managers
“Insanely buggy garbage. Concur is awesome compared the half-baked in-h...”
Reddit, r/consulting
Full analysis

Based on ~15 usable public sources: review platforms, Reddit threads, third-party comparisons, and official product pages.

Enterprise T&E suite with real depth (4.0/5, 7,233 G2 reviews) but clunky UI and opaque quote-based pricing. Big orgs yes; small teams no.

Methodology

Based on ~15 usable public sources: review platforms, Reddit threads, third-party comparisons, and official product pages.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. review
  8. official
  9. official
  10. official
  11. security

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.