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Concur Review

Depends

Should I use Concur?

SAP Concur simplifies spend management for travel, expense, and invoice. - concur.com

· 1 month ago

Right call for large organizations with complex travel policies, procurement rules, and admin budget. Small teams should skip it — you'll pay enterprise prices for a dated tool that lighter rivals do better.

Confidence

High. Based on 40+ public sources: G2, Trustpilot, Reddit, vendor pages, NVD.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo reliable evidence either way
  • Security posture

Pricing

Enterprise (custom quote)

Not public; ~$2.45 per transaction user-reported

ModelNot disclosed
Monthly fees$2.45
HardwareNot disclosed

Best for

  • Large enterprises with complex travel policies
  • Universities and public sector
  • Global teams consolidating T&E and invoices
  • Orgs with admin staff to run it

Not for

  • Small teams — costly overkill
  • Startups needing simple receipt capture
  • Buyers who want transparent pricing
  • Lean teams without dedicated admins

Gotchas - check before you buy

medium

Pricing is opaque; real costs surface only after sales engagement.

medium

Reported ~$2.45 per-transaction fees can balloon with volume.

medium

Migrations away are common; budget for re-implementation work.

medium

Implementations often run through consultants — expect extra cost.

Pros and cons

Pros

  • #1 in G2's Fall 2026 expense management grid
  • Covers travel, expense, and invoice in one suite
  • FedRAMP-listed cloud for public sector
  • Huge feedback base; G2 users consistently praise it

Cons

  • Dated, slow interface per multiple reviews
  • No public pricing; quote required
  • Reviewers flag high costs
  • Ongoing Reddit threads of companies replacing it

Sources & method

- 12 sources - Mature enterprise program (FedRAMP, published controls), but CVEs and XSS research mean patch diligence is required.

official x3review x6security x3
  • CVE-2025-42889, NVD entry dated Nov 10, 2025; confirm affected scope and patch status with SAP.
  • Stored XSS research, Researchers documented stored XSS via open event handler bypass (Apr 2025).
  • Log4j remediation questions, Community threads show customers unclear on Concur's Log4j patching status.

Key stats

  • Value for money: 2/5

    Rating

  • Not public; ~$2.45 per transaction user-reported

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. Quote-only pricing; reviewers cite high costs
  • Ease of use: 2/5. Users call it slow, dated, frustrating
  • Feature depth: 5/5. #1 in G2 expense grid; full T&E suite
  • Support quality. No reliable evidence either way
  • Security posture: 3/5. FedRAMP-listed; past XSS and CVE disclosures
  • 7,237 G2 reviews across SAP Concur products
  • 161 Trustpilot reviews customer-service focused
  • $2.45 Reported fee per transaction, user-reported
  • None Public pricing quote request only

Pricing

Enterprise (custom quote)

Not public; ~$2.45 per transaction user-reported

  • Travel + Expense + Invoice modules
  • Per-transaction or subscription models
  • Implementation typically via partners

Security

Mature enterprise program (FedRAMP, published controls), but CVEs and XSS research mean patch diligence is required.

  • CVE-2025-42889NVD entry dated Nov 10, 2025; confirm affected scope and patch status with SAP.10
  • Stored XSS researchResearchers documented stored XSS via open event handler bypass (Apr 2025).11
  • Log4j remediation questionsCommunity threads show customers unclear on Concur's Log4j patching status.

What users say

Enterprises value the breadth, but users widely complain about a dated, slow interface and high cost.

“Most horrible travel expense application ever!”
Concur Community forum
“Is Concur Travel bad or just my personal experience?”
Reddit, r/SAP
“Expensify or Concur?”
Reddit, r/ExecutiveAssistants

Companies that use it

  • University of North Carolina
  • Cornell University
  • San Diego State University
  • University of Connecticut
  • Commonwealth of Pennsylvania
Full analysis

Based on 40+ public sources: G2, Trustpilot, Reddit, vendor pages, NVD.

Enterprise travel & expense suite built for big orgs. Small teams overpay for clunky UX and quote-only pricing.

Methodology

Based on 40+ public sources: G2, Trustpilot, Reddit, vendor pages, NVD.

Read how a report is made.

Sources

  1. SAP Concur Reviews on G2g2.com
    review
  2. SAP Concur Trustpilot Reviewstrustpilot.com
    review
  3. Is SAP Concur worth it? An honest reviewnavan.com
    review
  4. SAP Concur reviews: pros, cons, pricingrho.co
    review
  5. Is Concur Travel bad? (Reddit)reddit.com
    review
  6. Replacing SAP Concur (Reddit)reddit.com
    review
  7. SAP Concur Pricing pageconcur.com
    official
  8. SAP Concur Request a Quoteconcur.com
    official
  9. Concur Cloud for Public Sector (FedRAMP)concur.com
    official
  10. CVE-2025-42889 (NVD)nvd.nist.gov
    security
  11. Stored XSS in SAP Concur (Synack)synack.com
    security
  12. Concur Security Rating (UpGuard)upguard.com
    security

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