Deputy
Depends
Confidence: Medium
Buy if you run shift-heavy hourly teams across multiple sites and want scheduling, time clock, and payroll in one tool.
Comparison
Deputy vs Connecteam
Deputy and Connecteam both land on Depends.
Connecteam
Depends
Confidence: High
Buy it if you run a deskless crew and want scheduling, time clocks, and team chat in one app.
| Compare | Deputy | Connecteam |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Shift-based retail and hospitality | Deskless/frontline teams |
| Who it's not for | Teams under ~10 staff . a spreadsheet does this free | Office-only teams . Slack or Teams fit better |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁹ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | No evidence in sources | Praised in testimonials; mixed elsewhere |
| Public sentiment | Users rate Deputy 4.6/5 across 666 G2 reviews, though expert reviewers land mid-pack at 7.3/10.³ | Users praise the all-in-one convenience and support, though some small-business owners left over plan limits and pricing.14 |
| Biggest gotcha | Per-user pricing scales with headcount; costs balloon as you hire⁷ | Each hub (Operations, Communications, HR & Skills) is priced separately . costs stack fast |
Pick Deputy when
- Shift-based retail and hospitality
- Multi-location hourly workforces
- Security staffing firms
- Teams bundling scheduling with payroll
When Deputy is not a fit
- Teams under ~10 staff . a spreadsheet does this free
- Salaried office teams with no shift scheduling
- Anyone needing a truly free tool
- Cost-sensitive buyers wanting flat-rate pricing
Pick Connecteam when
- Deskless/frontline teams
- Security and field services
- Homecare agencies
- Teams wanting schedule + time + chat in one app
When Connecteam is not a fit
- Office-only teams . Slack or Teams fit better
- Anyone needing just a time clock . free tools exist
- Buyers wanting fully free software
- Budget-sensitive teams wary of per-hub fees
Sources
- Deputy homepagedeputy.comofficial
- Deputy Pricingdeputy.comofficial
review
- Deputy Review . Connecteam (7.3/10)connecteam.comreview
- Deputy Trustpilot reviews (131)trustpilot.comreview
review
review
- Deputy is a unicorn . Startup Dailystartupdaily.netnews
- Deputy security pagedeputy.comsecurity
- Juice Press customer case studydeputy.comofficial
- Deputy industry page . security staffdeputy.comofficial
- An Honest Connecteam Review . OnTheClockontheclock.comreview
- Connecteam Review . Workyardworkyard.comreview
review
- Connecteam Trustpilot reviewstrustpilot.comreview
- Connecteam Review 2026 . People Managing Peoplepeoplemanagingpeople.comreview