Deputy
Depends
Confidence: Medium
Buy if you run shift-heavy hourly teams across multiple sites and want scheduling, time clock, and payroll in one tool.
New check
Comparison
Deputy vs Connecteam
Deputy and Connecteam both land on Depends.
Connecteam
Depends
Confidence: High
Buy it if you run a deskless crew and want scheduling, time clocks, and team chat in one app.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Shift-based retail and hospitality | Deskless/frontline teams |
| Who it's not for | Teams under ~10 staff . a spreadsheet does this free | Office-only teams . Slack or Teams fit better |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁹ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | No evidence in sources | Praised in testimonials; mixed elsewhere |
| Public sentiment | Users rate Deputy 4.6/5 across 666 G2 reviews, though expert reviewers land mid-pack at 7.3/10.³ | Users praise the all-in-one convenience and support, though some small-business owners left over plan limits and pricing.14 |
| Biggest gotcha | Per-user pricing scales with headcount; costs balloon as you hire⁷ | Each hub (Operations, Communications, HR & Skills) is priced separately . costs stack fast |
Pick Deputy when
- Shift-based retail and hospitality
- Multi-location hourly workforces
- Security staffing firms
- Teams bundling scheduling with payroll
When Deputy is not a fit
- Teams under ~10 staff . a spreadsheet does this free
- Salaried office teams with no shift scheduling
- Anyone needing a truly free tool
- Cost-sensitive buyers wanting flat-rate pricing
Pick Connecteam when
- Deskless/frontline teams
- Security and field services
- Homecare agencies
- Teams wanting schedule + time + chat in one app
When Connecteam is not a fit
- Office-only teams . Slack or Teams fit better
- Anyone needing just a time clock . free tools exist
- Buyers wanting fully free software
- Budget-sensitive teams wary of per-hub fees
Sources
- Deputy homepagedeputy.comofficial
- Deputy Pricingdeputy.comofficial
review
- Deputy Review . Connecteam (7.3/10)connecteam.comreview
- Deputy Trustpilot reviews (131)trustpilot.comreview
review
review
- Deputy is a unicorn . Startup Dailystartupdaily.netnews
- Deputy security pagedeputy.comsecurity
- Juice Press customer case studydeputy.comofficial
- Deputy industry page . security staffdeputy.comofficial
- An Honest Connecteam Review . OnTheClockontheclock.comreview
- Connecteam Review . Workyardworkyard.comreview
review
- Connecteam Trustpilot reviewstrustpilot.comreview
- Connecteam Review 2026 . People Managing Peoplepeoplemanagingpeople.comreview