Desjardins.com
Depends
Confidence: Medium
A full-service cooperative bank worth it if you live in Quebec and want banking, insurance, and investing under one roof.
New check
Comparison
Desjardins.com vs EQ Bank
Desjardins.com and EQ Bank both land on Depends.
EQ Bank
Depends
Confidence: Medium
EQ Bank is a fit for fee-averse Canadians who want high-interest savings, GICs, and a no-fee card online.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Quebec residents wanting one-stop banking | Fee-averse savers |
| Who it's not for | Anyone outside Quebec . branch network thins fast elsewhere | Anyone needing branch or in-person banking |
| Privacy | Major 2019 insider breach; reforms followed; 2026 alleged database sale unverified.¹ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Reddit users call service incompetent | Repeated Reddit customer-service complaints |
| Public sentiment | Public user sentiment skews negative, dominated by service-quality complaints and security anxiety.⁷ | Reddit sentiment is mixed: users like the no-fee model and rates but frequently complain about customer service and cheque holds. |
| Biggest gotcha | 2019 breach was insider-caused; Desjardins restructured and banned employee data downloads after⁶ | Reddit users report cheque holds and stopped cheques; risky if you deposit cheques regularly. |
Pick Desjardins.com when
- Quebec residents wanting one-stop banking
- Bundling insurance with banking
- Cooperative-ownership fans
- French-first banking
When Desjardins.com is not a fit
- Anyone outside Quebec . branch network thins fast elsewhere
- Security-first customers: breach history is hard to ignore
- People needing US or international banking presence
- Bargain hunters chasing no-fee online banks
Pick EQ Bank when
- Fee-averse savers
- GIC investors
- Big-bank escapees tired of fees
- Canadian small businesses
When EQ Bank is not a fit
- Anyone needing branch or in-person banking
- Heavy cheque depositors (hold complaints)
- People wanting responsive premium support
- US or international primary banking
Sources
news
news
- Breach cost $53m in Q2computerweekly.comnews
- Alleged Desjardins database for salebrinztech.comsecurity
- Hudson Rock infostealer checkhudsonrock.comsecurity
- Desjardins restructure after breachthenews.coopnews
review
- ScamAdviser legitimacy checkscamadviser.comreview
- Desjardins official homepagedesjardins.comofficial
- Desjardins digital security pagedesjardins.comofficial
- Desjardins phishing pagedesjardins.comofficial
- Trustpilot reviewstrustpilot.comreview
- Comparably NPS pagecomparably.comreview
- Desjardins structured notesfondsdesjardins.comofficial
- EQ Bank: Everyday Bankingeqbank.caofficial
official