Comparison

Evri vs Parcel2Go

Evri and Parcel2Go both land on Depends.

Evri

Depends

Confidence: Medium

Buy for cheap, non-urgent UK parcels where price matters more than certainty.

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Parcel2Go

Depends

Confidence: Medium

Fine for occasional senders and marketplace sellers chasing the cheapest per-parcel rate.

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Evri versus Parcel2Go
Compare	Evri	Parcel2Go
Verdict	Depends	Depends
Best for	Low-value UK parcels	One-off UK parcel senders
Who it's not for	Urgent, time-critical shipments	High-volume shippers needing claims support
Privacy	No known public vulnerabilities found in the sources reviewed; the bigger risk is criminals impersonating Evri in smishing scams.¹¹	No known public vulnerabilities found in the sources reviewed.
Support quality	Customers struggle to reach humans; BBC-documented complaints	Cancellations, claims and service widely criticised
Public sentiment	Sentiment is sharply split: massive volumes and low prices, but a long trail of lost parcels, failed deliveries, and unreachable support.^¹	Users like the cheap rates and easy booking, but a loud minority report lost parcels, surprise charges, and unhelpful support.¹⁵
Biggest gotcha	Getting a human on support is genuinely hard; Reddit threads hunt for phone numbers^³	Quoted price can climb with surcharges; disputing charges is a known pain point

Pick Evri when

Low-value UK parcels
Cost-driven eBay/Vinted sellers
Non-urgent deliveries
High-volume business accounts

When Evri is not a fit

Urgent, time-critical shipments
High-value or irreplaceable items
Anyone needing responsive support
Sellers who can't absorb lost-parcel losses

Pick Parcel2Go when

One-off UK parcel senders
eBay and marketplace sellers
Small businesses shipping occasionally
Price hunters comparing carriers

When Parcel2Go is not a fit

High-volume shippers needing claims support
Anyone sending high-value or irreplaceable items
Buyers who need responsive human support
Enterprise logistics teams needing SLAs and account management

Sources

Read Customer Service Reviews of www.evri.comtrustpilot.com
review
Serious question: why is Evri so bad?reddit.com
review
Evri customer service . how to speak to someonereddit.com
review
Evri apologises to customers after parcel delivery complaintsbbc.com
news
Britain's worst parcel company pays out £100m dividendfinance.yahoo.com
news
Evri announces record results as eBay and Vinted deals pay offretailtechinnovationhub.com
news
Courier & Parcel Delivery Pricesevri.com
official
Evri vs Royal Mail Price Comparisonevri.com
official
Cheap Parcel Delivery & Courier Service (small parcel)evri.com
official
How to spot and report fraudevri.com
security
Spike in delivery scams as 12,000 malicious sites taken down by Evriyorkshirepost.co.uk
security
How to spot a hoax Evri smishing textthe-sun.com
security
Parcel2Go homepageparcel2go.com
official
Trustpilot reviews of Parcel2Gotrustpilot.com
review
Reviews.io . 2,252 Parcel2Go reviewsreviews.io
review
PissedConsumer . 1.3K Parcel2Go reviewsparcel2go.pissedconsumer.com
review