Fera vs Retently

Fera

fera.ai

Analyzed October 12, 2026

Depends

Confidence: Medium

Buy if you sell on Shopify, BigCommerce, or Big Cartel and want automated product-review collection; confirm a free tier still exists for your platform first.

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Retently

retently.com

Starting report…

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Pick Fera when

Shopify store owners
Small e-commerce brands collecting product reviews
Stores wanting SMS review requests
Big Cartel shops

When Fera is not a fit

Businesses with nothing to sell online, it only collects product reviews
Wix stores expecting a free plan, it was pulled
Enterprise brands needing a global independent review network
Service businesses with no physical products

Sources

Fera - Reviews App for Shopifyfera.ai
official
Fera Product Reviews App - Shopify App Storeapps.shopify.com
review
Fera Reviews | Wix App Marketwix.com
official
Fera Reviews | BigCommercebigcommerce.com
official
Fera on Big Cartelbigcartel.com
official
Fera.ai disabled free plan (Reddit r/WIX)reddit.com
review
Fera Reviews 2026: Details, Pricing, & Features (G2)g2.com
review
Fera Software Pricing (Capterra)capterra.com
review
Trustpilot vs Fera: Features, Pricing, and Verdictzigpoll.com
news
Product security pagefera.ai
security
Fera Statusstatusgator.com
security
Fera README (AI review features)github.com
official
Retently & Fera Integrationretently.com
official
Introducing SMS Review Collectionfera.ai
official
apps.shopify.comapps.shopify.com
review