FieldPulse
Depends
Confidence: Medium
Buy if you run a growing HVAC, plumbing, electrical, or similar trade team and want scheduling, CRM, and invoicing in one app.
New check
Comparison
FieldPulse vs ServiceTitan
FieldPulse and ServiceTitan both land on Depends.
ServiceTitan
Depends
Confidence: High
Buy if you're a mid-size or large HVAC, plumbing, or electrical contractor with admin staff and real budget.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | HVAC, plumbing, electrical trades | Mid-size and large HVAC, plumbing, electrical contractors |
| Who it's not for | Solo operators . an invoicing app or spreadsheet suffices | Solo operators and one-truck shops |
| Privacy | No known public vulnerabilities found in the sources reviewed.10 | Enterprise security program exists, but a Feb 2026 incident was disclosed and its npm packages were flagged for embedded malicious code. |
| Support quality | Praise mostly self-published; limited independent data | Reviews cite slow, unresponsive support |
| Public sentiment | Users rate it highly on G2, but recurring complaints target opaque pricing, QuickBooks sync, and workflow structure.¹ | Users praise the depth and business results but frequently complain about price, opaque quoting, and support.12 |
| Biggest gotcha | No public price list . you negotiate through sales before knowing your cost.³ | Users report ServiceTitan charges different customers different prices; negotiate hard and get everything in writing.14 |
Pick FieldPulse when
- HVAC, plumbing, electrical trades
- Multi-tech small/mid field teams
- Teams outgrowing paper scheduling
- Contractors wanting a ServiceTitan-lite
When FieldPulse is not a fit
- Solo operators . an invoicing app or spreadsheet suffices
- Buyers needing transparent, published pricing
- QuickBooks-heavy shops . sync complaints reported
- Large enterprises needing ServiceTitan-class depth
Pick ServiceTitan when
- Mid-size and large HVAC, plumbing, electrical contractors
- Multi-truck fleets needing dispatch and reporting
- Companies selling financing and memberships
- Contractors with admin staff to run the system
When ServiceTitan is not a fit
- Solo operators and one-truck shops
- Budget-constrained small businesses
- Teams wanting transparent, published pricing
- Anyone without staff to administer a heavy CRM
Sources
review
- FieldPulse Reviews 2026 . Capterracapterra.comreview
- Honest FieldPulse Review 2026 . FieldCampfieldcamp.aireview
- Why FieldPulse CRM Customers Are Leaving For QuoteIQmyquoteiq.comreview
review
- Dispatching software . Reddit r/HVACreddit.comreview
- FieldPulse homepagefieldpulse.comofficial
- FieldPulse pricing pagefieldpulse.comofficial
news
- FieldPulse software review . The Techy Sidethetechyside.com.ausecurity
- ServiceTitan Trustpilot Reviewstrustpilot.comreview
news
- ServiceTitan Software Overview . Software Advicesoftwareadvice.comreview