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Comparison

Fractal vs Onfido

Fractal lands on Skip, and Onfido lands on Depends.

Fractal

fractal.id

Skip
Confidence: Low

Skip unless you are a web3 project that specifically needs crypto-native KYC and can accept a 2024 breach traced to stolen employee credentials.

Read the full report

Onfido

onfido.com

Depends
Confidence: Medium

Buy Onfido if you run regulated, high-volume identity checks and accept quote-based enterprise pricing.

Read the full report

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Fractal versus Onfido
CompareFractalOnfido
VerdictSkipDepends
Best forGuess: Web3/crypto apps needing native user KYCRegulated fintechs and crypto firms
Who it's not forAnyone handling sensitive ID data who cannot accept a 2024 breachHobby projects and weekend apps
PrivacyKnown breach on record: July 2024, 0.5% of users affected, traced to 2022 employee credential theft.¹Mature program with public bug bounty and CNA status, but a $28.5M biometric privacy settlement and 2025 malvertising campaign.15
Support qualityNo support evidence found.No usable support evidence in sources
Public sentimentNo independent user reviews of Fractal ID were found; public coverage centers on its July 2024 data breach.⁵Business users call Onfido legit and easy to use, while end users report scams imitating its verification flow.12
Biggest gotchaJuly 2024 breach exposed 0.5% of user base; rooted in infostealer-stolen employee credentials³A 2025 malvertising campaign impersonated Onfido to phish its customers.

Pick Fractal when

  • Guess: Web3/crypto apps needing native user KYC
  • Guess: Token sale or airdrop teams with compliance needs

When Fractal is not a fit

  • Anyone handling sensitive ID data who cannot accept a 2024 breach
  • Regulated finance firms with strict vendor security requirements
  • Buyers who need published pricing before talking to sales
  • Web2 companies needing traditional enterprise KYC with SLAs

Pick Onfido when

  • Regulated fintechs and crypto firms
  • High-volume user onboarding
  • Marketplaces fighting fake IDs
  • Teams needing document plus biometric checks

When Onfido is not a fit

  • Hobby projects and weekend apps
  • Teams running a handful of checks a month
  • Buyers who need published, self-serve pricing
  • Anyone unwilling to sit through an enterprise sales process

Sources

  1. Fractal ID postmortem ties breach to 2022 password hacktw.tradingview.com
    news
  2. Blockchain identity platform Fractal ID suffers data breachtr.tradingview.com
    news
  3. Fractal ID Reports Data Breach Impacting 0.5% of User Basecryptotimes.io
    news
  4. Infostealer Infection Results in Blockchain Identity Platform Fractal ID hackunderthebreach.medium.com
    security
  5. Fractal ID data breach traced to 2022 hack of employee credentials (r/ethtrader)reddit.com
    news
  6. Fractal ID Breach Exposes User Data, Traced Back to 2022binance.com
    news
  7. Fractal ID product security pagefractal.id
    official
  8. Onfido Is Now Entrust IDVentrust.com
    official
  9. Identity Verification (IDV) Solutionsentrust.com
    official
  10. Entrust IDV, formerly Onfido Reviewsg2.com
    review
  11. Onfido Customer Reviews 2026infotech.com
    review
  12. Read Customer Service Reviews of onfido.comtrustpilot.com
    review
  13. Sumsub vs Onfido 2026: $1.35 vs $3 per KYC Checktech-insider.org
    review
  14. Onfido Review 2026: Pricing, Features & Alternativesbeverified.org
    review
  15. ID Verifier Onfido to Pay $28.5 Million Over Biometric Claimsnews.bloomberglaw.com
    news
  16. New round of payments issued in Illinois Onfido biometric settlementnbcchicago.com
    news