Fractal
Skip
Confidence: Low
Skip unless you are a web3 project that specifically needs crypto-native KYC and can accept a 2024 breach traced to stolen employee credentials.
New check
Comparison
Fractal vs Sumsub
Fractal lands on Skip, and Sumsub lands on Depends.
Sumsub
Depends
Confidence: Medium
Buy if you run a regulated fintech, crypto exchange, or marketplace needing full-cycle KYC, KYB, and AML at serious volume.
| Compare | ||
|---|---|---|
| Verdict | Skip | Depends |
| Best for | Guess: Web3/crypto apps needing native user KYC | Fintechs and crypto exchanges |
| Who it's not for | Anyone handling sensitive ID data who cannot accept a 2024 breach | Startups needing a few simple ID checks |
| Privacy | Known breach on record: July 2024, 0.5% of users affected, traced to 2022 employee credential theft.¹ | SOC 2 Type 1 and a 760/1000 Rankiteo risk score, but a security incident was disclosed in Feb 2026.13 |
| Support quality | No support evidence found. | Unexplained rejections and slow KYC reviews reported |
| Public sentiment | No independent user reviews of Fractal ID were found; public coverage centers on its July 2024 data breach.⁵ | G2 and Gartner reviewers rank Sumsub a category leader, while Trustpilot and Reddit threads flag opaque pricing, unexplained rejections, and security concerns.⁹ |
| Biggest gotcha | July 2024 breach exposed 0.5% of user base; rooted in infostealer-stolen employee credentials³ | Disclosed 2026 security incident; run vendor-risk review before signing13 |
Pick Fractal when
- Guess: Web3/crypto apps needing native user KYC
- Guess: Token sale or airdrop teams with compliance needs
When Fractal is not a fit
- Anyone handling sensitive ID data who cannot accept a 2024 breach
- Regulated finance firms with strict vendor security requirements
- Buyers who need published pricing before talking to sales
- Web2 companies needing traditional enterprise KYC with SLAs
Pick Sumsub when
- Fintechs and crypto exchanges
- Regulated marketplaces at scale
- Mobility and ride-hailing onboarding
- Teams wanting KYC plus AML in one
When Sumsub is not a fit
- Startups needing a few simple ID checks
- Teams without compliance staff to tune rules
- Buyers wanting transparent published pricing
- Non-technical teams (rivals target Sumsub's complexity)
Sources
- Fractal ID postmortem ties breach to 2022 password hacktw.tradingview.comnews
- Blockchain identity platform Fractal ID suffers data breachtr.tradingview.comnews
news
- Infostealer Infection Results in Blockchain Identity Platform Fractal ID hackunderthebreach.medium.comsecurity
news
news
- Fractal ID product security pagefractal.idofficial
- Sumsub homepage . 4,000+ clientssumsub.comofficial
review
- Sumsub Trustpilot reviewstrustpilot.comreview
- Sumsub verification failed . critical reviewverifyir.comreview
security
security
- Sumsub Cyber Risk Score 760/1000rankiteo.comsecurity
- KYC API Pricing in 2026: Cost per Checkblog.voveid.comnews
- Sumsub 2026 Company Profile . $36.6M raisedpitchbook.comnews