GetApp
Depends
Confidence: Medium
Fine as a free starting point to shortlist business software, including niche categories.
Comparison
GetApp vs G2
GetApp and G2 both land on Depends.
G2
Depends
Confidence: Medium
Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.
| Compare | GetApp | G2 |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | SMBs shortlisting software | B2B software buyers shortlisting tools |
| Who it's not for | Buyers wanting neutral, ad-free rankings | Vendors without five-figure budgets |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁸ | No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach.16 |
| Support quality | No reliable support evidence in sources | Trustpilot and BBB complaints about G2's service |
| Public sentiment | Source snippets show mixed sentiment, with marketing-side Reddit threads questioning Gartner Digital Markets' paid-placement model.¹ | Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot. |
| Biggest gotcha | Directory inquiries often become vendor leads . expect follow-up sales calls⁶ | Vendor contracts are negotiated and opaque; budget five figures annually before committing. |
Pick GetApp when
- SMBs shortlisting software
- Quick side-by-side comparisons
- Discovering niche software categories
- Vendors seeking lead-gen listings
When GetApp is not a fit
- Buyers wanting neutral, ad-free rankings
- Enterprises needing analyst-grade research
- Anyone allergic to vendor sales calls
- Security teams vetting tool risk
Pick G2 when
- B2B software buyers shortlisting tools
- Teams wanting peer reviews pre-demo
- SaaS vendors building review-based social proof
- Marketers using buyer-intent data
When G2 is not a fit
- Vendors without five-figure budgets
- Anyone expecting unbiased star ratings
- Consumer-product shoppers . B2B only
- Buyers wanting deep technical vetting
Sources
- GetApp Reviews 2026 . G2g2.comreview
- Trustpilot reviews of getapp.comtrustpilot.comreview
- G2 to Acquire Capterra, Software Advice, and GetAppprnewswire.comnews
- TechCrunch: GetApp.com launch (2010)techcrunch.comnews
- GetApp Review: Is It Worth Listing Your SaaS There?noonlaunch.comreview
review
- Best Review Sites: GetAppb2bsaasreviews.comreview
- getapp.za.com security page (not found)getapp.za.comsecurity
- GetApp .za side-by-side comparison pagegetapp.za.comofficial
- GetApp .za SAST directorygetapp.za.comofficial
- 7 Trusted Software Review Sites for SaaS Buyersviasocket.comreview
- G2 (company) . Wikipediaen.wikipedia.orgnews
- G2 . product siteg2.comofficial
- Sell G2 . Planssell.g2.comofficial
- Sell G2 . Review Generationsell.g2.comofficial
- G2 Data Processing Addendumlegal.g2.comofficial