GetApp
Depends
Confidence: Medium
Use GetApp as a free starting point to shortlist SMB software from a catalog of thousands of apps.
Comparison
GetApp vs G2
GetApp and G2 both land on Depends.
G2
Depends
Confidence: Medium
Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.
| Compare | GetApp | G2 |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | SMB buyers shortlisting software | B2B software buyers shortlisting tools |
| Who it's not for | Anyone expecting neutral rankings . vendors pay for placement and leads | Vendors without five-figure budgets |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁹ | No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach. |
| Support quality | No usable evidence | Trustpilot and BBB complaints about G2's service |
| Public sentiment | Direct buyer feedback is scarce in the sources reviewed; Reddit chatter centers on G2's acquisition rather than the product itself.³ | Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot. |
| Biggest gotcha | Guess: comparison forms route to vendors . expect sales calls after shortlisting.⁵ | Vendor contracts are negotiated and opaque; budget five figures annually before committing. |
Pick GetApp when
- SMB buyers shortlisting software
- Comparing pricing across many vendors
- UK-specific software searches
- Vendors seeking category visibility
When GetApp is not a fit
- Anyone expecting neutral rankings . vendors pay for placement and leads
- Enterprise procurement needing audited, verified review data
- Xiaomi phone users hunting the GetApps app store . completely different product
- Teams wanting hands-on trials . it's a directory, not a test environment
Pick G2 when
- B2B software buyers shortlisting tools
- Teams wanting peer reviews pre-demo
- SaaS vendors building review-based social proof
- Marketers using buyer-intent data
When G2 is not a fit
- Vendors without five-figure budgets
- Anyone expecting unbiased star ratings
- Consumer-product shoppers . B2B only
- Buyers wanting deep technical vetting
Sources
- GetApp UK . Business Software Directorygetapp.co.ukofficial
news
- GetApp Reviews 2026 . G2g2.comreview
- Trustpilot reviews of getapp.comtrustpilot.comreview
- Capterra vs GetApp vs Gartner . Reviewflowzreviewflowz.comnews
- GetApp Pricing, Features and Reviews . TechnologyCountertechnologycounter.comreview
- GetApp Annual Data Security Report . CIO Influencecioinfluence.comnews
review
- getapp.co.uk/security crawlgetapp.co.uksecurity
- GetApp 'free for users' listing pagegetapp.comofficial
- HubSpot named #1 by GetApphubspot.comnews
- Claravine named GetApp Category Leaderclaravine.comnews
- G2 (company) . Wikipediaen.wikipedia.orgnews
- G2 . product siteg2.comofficial
- Sell G2 . Planssell.g2.comofficial
- Sell G2 . Review Generationsell.g2.comofficial