GetApp
Depends
Confidence: Low
It's a free software-directory, not a product you run . fine as a starting point for shortlists.
Comparison
GetApp vs G2
GetApp and G2 both land on Depends.
G2
Depends
Confidence: Medium
Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.
| Compare | GetApp | G2 |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | SMBs shortlisting software by category | B2B software buyers shortlisting tools |
| Who it's not for | Anyone expecting actual software . it's a directory | Vendors without five-figure budgets |
| Privacy | No known public vulnerabilities found in the sources reviewed.11 | No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach.16 |
| Support quality | No evidence found. | Trustpilot and BBB complaints about G2's service |
| Public sentiment | Direct user feedback on GetApp itself is sparse; G2 reviewers describe it as a decent software-discovery platform.² | Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot. |
| Biggest gotcha | Guess: vendors pay for leads, so sponsored placements can outrank better-fitting tools.⁴ | Vendor contracts are negotiated and opaque; budget five figures annually before committing. |
Pick GetApp when
- SMBs shortlisting software by category
- Quick feature/price comparisons
- Free first-pass research
When GetApp is not a fit
- Anyone expecting actual software . it's a directory
- Enterprises needing procurement-grade vendor vetting
- Buyers wanting rankings free of vendor influence
- Anyone who already knows which tool they need
Pick G2 when
- B2B software buyers shortlisting tools
- Teams wanting peer reviews pre-demo
- SaaS vendors building review-based social proof
- Marketers using buyer-intent data
When G2 is not a fit
- Vendors without five-figure budgets
- Anyone expecting unbiased star ratings
- Consumer-product shoppers . B2B only
- Buyers wanting deep technical vetting
Sources
official
review
- Read Customer Service Reviews of www.getapp.comtrustpilot.comreview
news
review
news
- GetApp: Details, Reviews, Pricing, & Featurescheckthat.aireview
- GetApp Pricing Features and Reviews 2026technologycounter.comreview
news
- GetApp Annual Data Security Reportcioinfluence.comnews
- GetApp Australia security pagegetapp.com.ausecurity
- G2 (company) . Wikipediaen.wikipedia.orgnews
- G2 . product siteg2.comofficial
- Sell G2 . Planssell.g2.comofficial
- Sell G2 . Review Generationsell.g2.comofficial
- G2 Data Processing Addendumlegal.g2.comofficial