GetApp
Worth it
Confidence: Medium
SMB buyers use GetApp free to shortlist software across many categories.
New check
Comparison
GetApp vs G2
GetApp lands on Worth it, and G2 lands on Depends.
G2
Depends
Confidence: Medium
Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.
| Compare | ||
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | SMB software shoppers | B2B software buyers shortlisting tools |
| Who it's not for | Enterprises needing audited, vendor-neutral evaluation | Vendors without five-figure budgets |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁷ | No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach.15 |
| Support quality | No public support evidence. | Trustpilot and BBB complaints about G2's service |
| Public sentiment | Buyers value free shortlists, while marketers question lead quality across the Gartner network.³ | Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot. |
| Biggest gotcha | Guess: contacting vendors through the site routes your details to vendor sales teams.⁶ | Vendor contracts are negotiated and opaque; budget five figures annually before committing.16 |
Pick GetApp when
- SMB software shoppers
- First-pass shortlisting
- Finding niche tools by category
When GetApp is not a fit
- Enterprises needing audited, vendor-neutral evaluation
- Buyers expecting rankings untied to vendor payments
- Teams that need hands-on trials, not review summaries
Pick G2 when
- B2B software buyers shortlisting tools
- Teams wanting peer reviews pre-demo
- SaaS vendors building review-based social proof
- Marketers using buyer-intent data
When G2 is not a fit
- Vendors without five-figure budgets
- Anyone expecting unbiased star ratings
- Consumer-product shoppers . B2B only
- Buyers wanting deep technical vetting
Sources
news
- GetApp for Android - Stats, Reviews & Downloadsappbrain.comreview
- Read Customer Service Reviews of www.getapp.comtrustpilot.comreview
review
review
news
- GetApp security pagegetapp.frsecurity
- GetApp.com Seals $1.1Mventurecapitaljournal.comnews
- GetApp Annual Data Security Reportbusinesswire.comnews
- CRM Software category on GetAppgetapp.comofficial
- G2 (company) . Wikipediaen.wikipedia.orgnews
- G2 . product siteg2.comofficial
- Sell G2 . Planssell.g2.comofficial
- Sell G2 . Review Generationsell.g2.comofficial
- G2 Data Processing Addendumlegal.g2.comofficial
- G2 Software Pricing . Vendrvendr.comnews