Weave (Getweave)
Depends
Confidence: Medium
Buy Weave if you run a dental, medical, or optometry practice that lives on phone calls and patient texting.
New check
Comparison
Weave (Getweave) vs Nextiva
Weave (Getweave) and Nextiva both land on Depends.
Nextiva
Depends
Confidence: High
Buy it if you need dependable hosted business phone or a contact center from one vendor with strong support.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Dental practices | SMBs wanting phone + contact center from one vendor |
| Who it's not for | Solo practices wanting a cheap phone line | Solo founders wanting the cheapest possible business line |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁸ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | No direct evidence on support quality | Frequently praised; some Reddit complaints |
| Public sentiment | Trustpilot reviewers rate Weave 4.6 and highlight a user-friendly platform, and G2 names it a 2026 best healthcare software pick.¹ | Ratings are strong on G2 and Trustpilot, but Reddit VoIP communities are split, with some users reporting poor small-business fit. |
| Biggest gotcha | A pricing guide reports hidden-fee and billing complaints. Get contract terms in writing.⁵ | Guess: monthly-billed plans cost more than annual contracts . confirm before signing. |
Pick Weave (Getweave) when
- Dental practices
- Medical and optometry offices
- Phone-heavy clinics
- Practices replacing 3+ separate tools
When Weave (Getweave) is not a fit
- Solo practices wanting a cheap phone line
- Non-healthcare small businesses without patient workflows
- Large hospitals with complex IT and admin needs
- Teams that need only a reviews tool
Pick Nextiva when
- SMBs wanting phone + contact center from one vendor
- Support-sensitive teams
- Mid-sized orgs consolidating communications
- Healthcare teams needing a HIPAA BAA
When Nextiva is not a fit
- Solo founders wanting the cheapest possible business line
- Teams needing only a simple shared number
- Buyers wary of aggressive sales and upsells
- Anyone wanting to avoid contract commitments
Sources
- Weave Reviews | Read Customer Service Reviewstrustpilot.comreview
review
review
- Weave Reviews: What Dentists Really Think (2026)practicesignal.comreview
review
official
- Weave Pricinggetweave.comofficial
- Weave Securitygetweave.comsecurity
- Weave Communications grows 2025 revenue to $239Mstocktitan.netnews
- Weave to be bought for $7.40 a share in cashstocktitan.netnews
- Weave Named Exclusive Patient Engagement Platform Endorsed for American Dental Association Membersbusinesswire.comnews
- Weave Ranked First in 21 Categories in G2's 2024 Fall Reportmarkets.financialcontent.comnews
review
- Nextiva Review (Updated for 2026) - Crazy Eggcrazyegg.comreview
- Nextiva Business Phone System Review 2026 - Business News Dailybusinessnewsdaily.comreview