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Weave (Getweave) Review

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Should I use Weave (Getweave)?

All-in-one communication platform for small business: phones, texting, payments, forms, and reviews - getweave.com

· 2 days ago

Buy Weave if you run a dental, medical, or optometry practice that lives on phone calls and patient texting. Skip it if you need only a phone line, a reviews tool, or a cheap general CRM.

Confidence

Medium. Based on 30+ public sources. Review snippets were truncated, and pricing comes partly from third-party reviews rather than published rates.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo direct evidence on support quality
  • Security posture

Pricing

$279/mo

Entry tier

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Upper tier$349+/mo

Best for

  • Dental practices
  • Medical and optometry offices
  • Phone-heavy clinics
  • Practices replacing 3+ separate tools

Not for

  • Solo practices wanting a cheap phone line
  • Non-healthcare small businesses without patient workflows
  • Large hospitals with complex IT and admin needs
  • Teams that need only a reviews tool

Gotchas - check before you buy

high

A pricing guide reports hidden-fee and billing complaints. Get contract terms in writing.

medium

Entry pricing near $279 to $349+ monthly multiplies fast across locations and add-ons.

medium

Pending $7.40-per-share acquisition signals coming changes to packaging, pricing, or support.

low

Full pricing needs a sales call; published tier details stay vague.

Pros and cons

Pros

  • Combines phones, texting, payments, forms, and reviews in one platform.
  • Trustpilot rating of 4.6 across customer reviews.
  • Ranked first in 21 G2 categories in 2024.
  • Exclusive patient engagement platform endorsed by the American Dental Association.
  • Public company with $239M in 2025 revenue, signaling vendor stability.

Cons

  • Plans run $279 to $349+ monthly depending on tier.
  • Third-party guides flag hidden fees and billing complaints.
  • Pending acquisition at $7.40 per share creates product uncertainty.
  • Marketing and review coverage focus almost entirely on healthcare buyers.
  • No evidence of a free tier; only a free demo.

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed.

official x2review x5security x1news x4

Key stats

  • Value for money: 2/5

    Rating

  • $279/mo

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. High monthly cost; hidden-fee complaints reported
  • Ease of use: 4/5. Trustpilot reviewers call it user-friendly
  • Feature depth: 5/5. Phones, texting, payments, forms, reviews, AI in one
  • Support quality. No direct evidence on support quality
  • Security posture: 4/5. Dedicated security team; no public breaches found
  • 4.6/5 Trustpilot rating Customer reviews on Trustpilot
  • $279/mo Starting price Third-party report: $279-$349+ by tier
  • $239M 2025 revenue Per 10-K annual report
  • $168M Total funding Before 2021 IPO

Pricing

Entry tier

$279/mo

  • Third-party reported price
  • Core phones and texting
  • Healthcare practice focus

Upper tier

$349+/mo

  • Adds payments and reviews
  • AI answering available
  • Quote via sales demo

Security

No known vulnerabilities found in the sources reviewed.

What users say

Trustpilot reviewers rate Weave 4.6 and highlight a user-friendly platform, and G2 names it a 2026 best healthcare software pick.

“Customers genuinely appreciate how user-friendly the com”
Trustpilot review
Full analysis

Based on 30+ public sources. Review snippets were truncated, and pricing comes partly from third-party reviews rather than published rates.

All-in-one phone, texting, payments, and reviews for healthcare practices. Strong fit there; overkill and pricey for other small teams.

Methodology

Based on 30+ public sources. Review snippets were truncated, and pricing comes partly from third-party reviews rather than published rates.

Read how a report is made.

Sources

  1. Weave Reviews | Read Customer Service Reviewstrustpilot.com
    review
  2. Weave Reviews 2026: Details, Pricing, & Featuresg2.com
    review
  3. Weave Reviews 2026. Verified Reviews, Pros & Conscapterra.com
    review
  4. Weave Reviews: What Dentists Really Think (2026)practicesignal.com
    review
  5. Weave Pricing: Plans, Costs, and Hidden Feesiplum.com
    review
  6. Weave - All-in-one communication platform for small businessgetweave.com
    official
  7. Weave Pricinggetweave.com
    official
  8. Weave Securitygetweave.com
    security
  9. Weave Communications grows 2025 revenue to $239Mstocktitan.net
    news
  10. Weave to be bought for $7.40 a share in cashstocktitan.net
    news
  11. Weave Named Exclusive Patient Engagement Platform Endorsed for American Dental Association Membersbusinesswire.com
    news
  12. Weave Ranked First in 21 Categories in G2's 2024 Fall Reportmarkets.financialcontent.com
    news

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