Weave (Getweave)
Depends
Confidence: Medium
Buy Weave if you run a dental, medical, or optometry practice that lives on phone calls and patient texting.
New check
Comparison
Weave (Getweave) and RingCentral both land on Depends.
Buy Weave if you run a dental, medical, or optometry practice that lives on phone calls and patient texting.
Buy if you're a mid-size or larger organization with IT staff that wants phone, video, messaging, and contact center on one platform.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Dental practices | Mid-size and larger orgs consolidating communications |
| Who it's not for | Solo practices wanting a cheap phone line | Tiny teams wanting a simple, cheap phone line |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁸ | Recent breach exposed 1.6M accounts; trust center and certifications exist; one recent WordPress plugin CVE.15 |
| Support quality | No direct evidence on support quality | Support complaints recur across Reddit communities. |
| Public sentiment | Trustpilot reviewers rate Weave 4.6 and highlight a user-friendly platform, and G2 names it a 2026 best healthcare software pick.¹ | G2 reviewers rate it highly, but sysadmin and MSP communities frequently complain about billing, support, and cancellations.13 |
| Biggest gotcha | A pricing guide reports hidden-fee and billing complaints. Get contract terms in writing.⁵ | Advertised $19.99 is promotional; users cite standard plans at $24.99 plus add-on fees16 |