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  <span style="font-size:12px;font-weight:500;color:#516271;">Independent comparison on Should I Use It</span>
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GP Ratings versus Google Business Profile
Compare	GP Ratings	Google Business Profile
Verdict	Depends	Worth it
Best for	UK GP practices wanting a free claimed profile	Local shops and restaurants
Who it's not for	Large NHS trusts needing validated survey methodology	Online-only businesses with no storefront or service area
Privacy	No known public vulnerabilities found in the sources reviewed.^⁶	No known public vulnerabilities found in the sources reviewed.¹³
Support quality	Only a support email is documented	Users report failing review disputes
Public sentiment	Patients post positive practice reviews on the site and one forum user says he found his GP there.^⁴	Users like how easy the profile is, but complain loudly about broken review moderation and ignored disputes.¹⁰
Biggest gotcha	Pro Plan price is not published; expect opaque or sales-led cost.^³	Fake or unfair reviews are hard to remove; merchants report disputes going nowhere.¹²

Pick GP Ratings when

UK GP practices wanting a free claimed profile
Practice managers tracking patient feedback
Patients choosing or rating a GP

When GP Ratings is not a fit

Large NHS trusts needing validated survey methodology
Buyers wanting published pricing and security assurances
Practices needing large-sample benchmarking data
Non-UK clinics, coverage is UK only

Pick Google Business Profile when

Local shops and restaurants
Service-area businesses
Small businesses wanting free discovery
Brands collecting customer reviews

When Google Business Profile is not a fit

Online-only businesses with no storefront or service area
Companies needing guaranteed removal of unfair reviews
Teams wanting full moderation control over reviews
Anyone expecting responsive support for listing disputes

Sources

GP Ratings | Rate your GP, improve healthcare for all.gpratings.uk
official
Claim your profile - GP Ratings - For GPsforgps.gpratings.uk
official
Terms & Conditions - GP Ratings - For GPsforgps.gpratings.uk
official
Wordsley Green Health Centre - Patient Ratings & Reviewsgpratings.uk
review
List of Hospital/Clinics using ERPNext Healthcare (forum mention)discuss.frappe.io
review
Security pagegpratings.uk
security
Get Listed on Google - Google Business Profilebusiness.google.com
official
Tips to get more reviews - Google Business Profile Helpsupport.google.com
official
Add, edit, or delete Google Maps reviews & ratingssupport.google.com
official
Google Reviews 2026: Details, Pricing, & Featuresg2.com
review
Google's review system is broken and is actively destroying...reddit.com
review
Bad reviews about pricing not removed - Business Profile Help threadsupport.google.com
review
Protect Privacy Online with Googlesafety.google
security