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GP Ratings Review

Depends

Should I use GP Ratings?

Not disclosed - gpratings.uk

· 3 days ago

Claim the free profile if you run a UK GP practice and want patient feedback in one place. Evidence is thin, so do not pay for Pro until pricing and security are clear.

Confidence

Low. Based on 9 public sources, mostly official GP Ratings pages, with one forum mention and one patient review sample.

Ratings

  • Value for money
  • Ease of useNo usability evidence found
  • Feature depth
  • Support qualityOnly a support email is documented
  • Security posture

Pricing

£0

Free Plan

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Pro PlanNot published

Best for

  • UK GP practices wanting a free claimed profile
  • Practice managers tracking patient feedback
  • Patients choosing or rating a GP

Not for

  • Large NHS trusts needing validated survey methodology
  • Buyers wanting published pricing and security assurances
  • Practices needing large-sample benchmarking data
  • Non-UK clinics, coverage is UK only

Gotchas - check before you buy

medium

Pro Plan price is not published; expect opaque or sales-led cost.

medium

Free Plan has limited functionality; useful features sit behind the paid tier.

medium

No public security page; practices get no assurance on data handling.

medium

Only 5,892 total reviews, so benchmarking samples look thin.

Pros and cons

Pros

  • Free plan lets practices claim and manage a profile at no cost.
  • Site claims 5,892 patient reviews across UK GP practices.
  • Practices can monitor patient feedback and benchmark performance.

Cons

  • Pro Plan price is not published anywhere public.
  • No public security page found.
  • Review volume looks small for national GP coverage.

Sources & method

- 6 sources - No known vulnerabilities found in the sources reviewed.

official x3review x2security x1

Key stats

  • Value for money: 3/5

    Rating

  • £0

    Starting price

  • 6

    Sources

  • Analyzed

  • Value for money: 3/5. Free plan exists, Pro price hidden
  • Ease of use. No usability evidence found
  • Feature depth: 2/5. Basic feedback and benchmarking, thin evidence
  • Support quality. Only a support email is documented
  • Security posture: 2/5. No public security page found
  • 5,892 Patient reviews on platform Total reviews the site claims
  • Yes Free tier Free Plan, limited functionality
  • Pro Plan Paid plan Price not published
  • UK only Coverage Serves UK GP practices

Pricing

Free Plan

£0

  • Basic version of the service
  • Limited functionality

Pro Plan

Not published

  • Paid subscription plan
  • Features not detailed in sources

Security

No known vulnerabilities found in the sources reviewed.

What users say

Patients post positive practice reviews on the site and one forum user says he found his GP there.

No third-party reviews of the product exist.

“Excellent! Quick and efficient with plenty of parking No issues experienced at this practice, Felt valued during phone”
Patient review on GP Ratings
“having a responsive GP really helps when the system is new, which made me think of how I found mine through gpratings.uk.”
Frappe community forum

Companies that use it

  • Wordsley Green Health Centre⁴
  • Greenwich Peninsula Practice
  • Farnham Park Health Group
Full analysis

Based on 9 public sources, mostly official GP Ratings pages, with one forum mention and one patient review sample.

Patient review site for UK GP practices with a free plan. Tiny review base. Fine to claim a profile, weak as a paid buy.

Methodology

Based on 9 public sources, mostly official GP Ratings pages, with one forum mention and one patient review sample.

Read how a report is made.

Sources

  1. GP Ratings | Rate your GP, improve healthcare for all.gpratings.uk
    official
  2. Claim your profile - GP Ratings - For GPsforgps.gpratings.uk
    official
  3. Terms & Conditions - GP Ratings - For GPsforgps.gpratings.uk
    official
  4. Wordsley Green Health Centre - Patient Ratings & Reviewsgpratings.uk
    review
  5. List of Hospital/Clinics using ERPNext Healthcare (forum mention)discuss.frappe.io
    review
  6. Security pagegpratings.uk
    security

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