Grasshopper
Depends
Confidence: Medium
A reasonable pick for a solo founder or tiny US team that just needs a second business number on their phones.
Comparison
Grasshopper and CloudTalk both land on Depends.
A reasonable pick for a solo founder or tiny US team that just needs a second business number on their phones.
Buy it if you run a growing sales or support team that lives on the phone and wants CRM-integrated calling with AI extras.
| Compare | Grasshopper | CloudTalk |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Solo founders needing a second number | Scaling SMB sales teams |
| Who it's not for | Healthcare providers . not HIPAA compliant | Solo users wanting a simple business line |
| Privacy | No known public vulnerabilities found for this product in reviewed sources; not HIPAA compliant per HIPAA Journal.15 | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Advertises 24/7; billing complaints suggest otherwise | No direct support evidence in sources |
| Public sentiment | Multi-year users complain most about hidden fees, billing, and cancellation, while reviewers acknowledge the core service is simple and functional.⁸ | Users broadly praise ease of use and daily reliability, though a minority report reliability problems worth testing during a trial.16 |
| Biggest gotcha | Hidden fees reportedly accumulate over years; audit every invoice before committing⁸ | Advertised entry price varies $19-27/user/month across sources; confirm current pricing before budgeting. |